Hathway Brodband
- Hathway Broadband Internet - Surveillance Camera Not received Closed
Srikanth Rao Sidduri filed this complaint against Hathway Brodband on Nov 16, 2018
I took the plan *months with Surveillance Camera by paying Rs.**** for getting camera instead of *months plan for RS.****, but I have not recieved any camera and my * months period completed and my Hathway account deativated.
I took the * months plan just for camera for my perticular *months period and now I don't have any requirment with camera, so requested Hathway customer service for extend my service for * months so that I can pay *months amount (i.e ****+***)
but they said its not in plan.
My question: Is the fraud is there in their plan to not providing the camera for three months.
wasting customer time by calling customer care multiple time is there in their plan.
Customer care service guys are not even recording my issue. every time I call to Service center I have to explain from starting they are not maintaining my call record.
instead of answer me they kept my call hold for long time and finnally they cut my call.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Hathway Brodband
Resolved
Frustrated? File a Complaint
Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
Related Complaints
Hathway Brodband - Calls from Hathway Closed
I have received so much calls from Hathway "please recharge your account" even i have discontinued their account and return their modem and wifi router to them. Please help me in this regard and direct the company not to call everyday to rechar...
Jun 29, 2019 by Vikas Kumar
Hathway Brodband - Issue with refund Open
Hathway customer service has assured me that Hathway can provide the connection in my area and will give me the link to pay the money. I have paid rupees ****/- on **th December ****. After paying the money they said that we couldn't give the c...
Feb 27, 2019 by MUNNURU SRINATH
Hathway Brodband - Not providing the internet services nor refundning Open
We opted for Hathway * year for **** and while getting the connection we already told them that we will be shifting to other place. They promise to provide the service but now denying to do so and I have to under go a loss of more than Rs. ****...
Jan 02, 2019 by Umamaheswari Vemula
Hathway Brodband - Internet service disconnection Open
Hello, I am a customer of hathway broadband in hyderabad. My account number is **********. In May ****, I renewed my account with an offer of * months plus * months free for **** rupees. They called me and informed me about the offer. They told...
Aug 27, 2018 by Naga Sai Velamati