- Hathway Closed
I have rase a compliant ********W****** / ********M****** on ** Sep **** and my account number is ********** name - Rahul Kolekar.
My issue has been not resolved till now after making so many call to hathway several times a day and I have informed that what issue I'm facing because of you guys but I don't think that any of you executive can understand the situation I'm in because of your bad service.
my plan expired and I was getting calls from your sales team or some executive to renew the connection so I inform them that I want a better connection with good speed so the executive gave me a plan of ** Mbps download and ** Mbps upload speed unlimited and inform me that your plan will get updated instant and you will get updated to **mbps in ** to ** min just restart your router after ** to ** minutes and guide me to make the payment on your website of **** and I did it.
Till now I'm stuck with my old plan and I'm not able to work from home on daily I have to upload my heavy files on office servers the files are approximate * to *gb so I'm getting an uploading speed to slow less than * Mbps and I cant work from home because of this thanks to your bad service and misleading information I have explained this issue to the hathway executive so many time they just inform me to wait for * days now it is more than ** days but hathway guys don't understand that because of hathway I have to travel to my office on daily and my shift is US shift timing night shift because of you guys and your misleading information I need to travel in this pandemic and bare my traveling expenses *** to *** per day. I made the payment on ** Sep **** only because I was going to get an instantly updated plan with high speed your executive assures me that so I thought I don't need to change my connection and instantly the plan will get updated that's why I maid payment and I did not go for Jio or airtel they have a better plan to offer with the good speed.
I want my connection to get updated as soon as possible or give me a refund so I can go for another broadband provider
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
I have disconnected Hathway Internet connection in **** but still I am receiving calls and messages from them stating to renew connection. I have said them many times that I have shifted location and no longer need there services but they call ...
Apr 16, 2021 by Lokesh Mhaor
I have been facing latency issue since last November and I was promised by Hathway network provider that they will replace my older version modem to multi bandwidth type. A case was opened by a representative on ** November ****. Since then, I ...
Apr 01, 2021 by Vigneshbabu A
Hathway called regarding offer of free dualband router if upgrade my plan to higher. as per their confirmation I have paid amount on **-Dec-**** and raised request for the same. Last four months I have called them so many times but they did no...
Mar 20, 2021 by Sankar Kannan
Account Number: ********** I got internet connection deactivated * months ago yet their team calls twice a day atleast at random times asking to pay for renewal and sends atleast one message mentioning offers. I had already mentioned their...
Feb 06, 2021 by Varun Datta
Hathway Internet is not working from last * days, I have raised complaint on **th December, but not yet resolved, without my confirmation ticket has closed, they are not following SLA guidelines. As we are working from home, we have faced net...
Dec 19, 2020 by N s s n p gupta