consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Hathway
Records save successfully

Hathaway Broadband

 - Hathway Closed

Rahul manohar kolekar filed this complaint against Hathaway Broadband on Oct 01, 2020

Hi

I have rase a compliant ********W****** / ********M****** on ** Sep **** and my account number is ********** name - Rahul Kolekar.
My issue has been not resolved till now after making so many call to hathway several times a day and I have informed that what issue I'm facing because of you guys but I don't think that any of you executive can understand the situation I'm in because of your bad service.
my plan expired and I was getting calls from your sales team or some executive to renew the connection so I inform them that I want a better connection with good speed so the executive gave me a plan of ** Mbps download and ** Mbps upload speed unlimited and inform me that your plan will get updated instant and you will get updated to **mbps in ** to ** min just restart your router after ** to ** minutes and guide me to make the payment on your website of **** and I did it.
Till now I'm stuck with my old plan and I'm not able to work from home on daily I have to upload my heavy files on office servers the files are approximate * to *gb so I'm getting an uploading speed to slow less than * Mbps and I cant work from home because of this thanks to your bad service and misleading information I have explained this issue to the hathway executive so many time they just inform me to wait for * days now it is more than ** days but hathway guys don't understand that because of hathway I have to travel to my office on daily and my shift is US shift  timing night shift because of you guys and your misleading information I need to travel in this pandemic and bare my traveling expenses *** to *** per day. I made the payment on ** Sep **** only because I was going to get an instantly updated plan with high speed your executive assures me that so I thought I don't need to change my connection and instantly the plan will get updated that's why I maid payment and I did not go for Jio or airtel they have a better plan to offer with the good speed.

I want my connection to get updated as soon as possible or give me a refund so I can go for another broadband provider



Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Hathaway Broadband

45 Total Complaints
23 Total
Resolved
51.11% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

OYO Rooms

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Hathaway Broadband)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Hathaway Broadband - Hathway Calls and Messages Closed

I have disconnected Hathway Internet connection in **** but still I am receiving calls and messages from them stating to renew connection. I have said them many times that I have shifted location and no longer need there services but they call ...

Apr 16, 2021 by Lokesh Mhaor

Hathaway Broadband - Broadband Not replaced with newer version as promised Closed

I have been facing latency issue since last November and I was promised by Hathway network provider that they will replace my older version modem to multi bandwidth type. A case was opened by a representative on ** November ****. Since then, I ...

Apr 01, 2021 by Vigneshbabu A

Hathaway Broadband - Router not installed as they confirmed Closed

Hathway called regarding offer of free dualband router if upgrade my plan to higher. as per their confirmation I have paid amount on **-Dec-**** and raised request for the same. Last four months I have called them so many times but they did no...

Mar 20, 2021 by Sankar Kannan

Hathaway Broadband - Harassing for offers and renewal of deactivated connection Closed

Account Number: ********** I got internet connection deactivated * months ago yet their team calls twice a day atleast at random times asking to pay for renewal and sends atleast one message mentioning offers. I had already mentioned their...

Feb 06, 2021 by Varun Datta

Hathaway Broadband - Internet networking from last 8 days Closed

Hathway Internet is not working from last * days, I have raised complaint on **th December, but not yet resolved, without my confirmation ticket has closed, they are not following SLA guidelines. As we are working from home, we have faced net...

Dec 19, 2020 by N s s n p gupta

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Mizoram
  • |
  • Pondicherry
  • |
  • Chattisgarh
  • |
  • Delhi

Consumer Forum :

  • Sikkim
  • |
  • West Bengal
  • |
  • Tripura
  • |
  • Orissa

Online Complaints :

  • Mobile/Laptop Complaints
  • |
  • Home Appliances Complaints
  • |
  • Education Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.