Hathaway Broadband - Hathway Calls and Messages ^Closed

I have disconnected Hathway Internet connection in **** but still I am receiving calls and messages from them stating to renew connection. I have said them many times that I have shifted location and no longer need there services but they call ...

Apr 16, 2021 by Lokesh Mhaor

Hathaway Broadband - Return and refund of router ^Open

Failed to take back the router and refund the security deposit of **** rupees. Tried making many calls but no response, instead they cut the call as soon as I ask for the refund. As they do not offer service in my area I canceled it. They are n...

Apr 13, 2021 by Shreeja CS

Hathaway Broadband - Broadband Not replaced with newer version as promised ^Closed

I have been facing latency issue since last November and I was promised by Hathway network provider that they will replace my older version modem to multi bandwidth type. A case was opened by a representative on ** November ****. Since then, I ...

Apr 01, 2021 by Vigneshbabu A

Hathaway Broadband - Router not installed as they confirmed ^Closed

Hathway called regarding offer of free dualband router if upgrade my plan to higher. as per their confirmation I have paid amount on **-Dec-**** and raised request for the same. Last four months I have called them so many times but they did no...

Mar 20, 2021 by Sankar Kannan

Hathaway Broadband - Harassing for offers and renewal of deactivated connection ^Closed

Account Number: ********** I got internet connection deactivated * months ago yet their team calls twice a day atleast at random times asking to pay for renewal and sends atleast one message mentioning offers. I had already mentioned their...

Feb 06, 2021 by Varun Datta

Hathaway Broadband - Unwanted Account Renewal Calls ^Open

I have put several requests to deactivate my Hathway Broadband Account. They always say that I will get a sms shortly with my request number but that never happens. Also I am getting harrased by their team calling me minimum ** times a day, as...

Jan 27, 2021 by Shreesh Misra

Hathaway Broadband - Internet networking from last 8 days ^Closed

Hathway Internet is not working from last * days, I have raised complaint on **th December, but not yet resolved, without my confirmation ticket has closed, they are not following SLA guidelines. As we are working from home, we have faced net...

Dec 19, 2020 by N s s n p gupta

Hathaway Broadband - Harassment ^Closed

I am called and harassed at least * times a day (minimum end, it goes as high as **-** calls despite having most numbers blocked). I moved out of Delhi and surrendered the modem ** days ago. I have talked to multiple customer care people who ha...

Nov 11, 2020 by Anasuya

Hathaway Broadband - I never seen like this fraud company i e HATHWAY BROADBAND ^Open

The hathway executive have explained me about the six months package, completely given me the false message, I have given the complient on October *nd, that I'm unable to browse , after that also I have raised the complient no of times, Till To...

Nov 05, 2020 by Sanjeev Reddy

Hathaway Broadband - Hathway ^Closed

Hi I have rase a compliant ********W****** / ********M****** on ** Sep **** and my account number is ********** name - Rahul Kolekar. My issue has been not resolved till now after making so many call to hathway several times a day and I hav...

Oct 01, 2020 by Rahul manohar kolekar

Hathaway Broadband - Broadband Not yet active ^Open

The guy named Satish called me when i requested for Hathway BB. He came to doorstep made me to pay the money on **/*/****. Later he is not picking my all where he said the device will be installed on **/*/**** . Still the internet is not live a...

Sep 21, 2020 by Subodh Raichur

Hathaway Broadband - NEW INTERNET CONNECTION MODEM ISSUE NO RESPONSE ^Open

Hi Sir/madam, I took the new connection with hathway broadband on **- August-****, Raise the complaint that wi-fi is not working , there is technical issue with modem. below are the details of complaints. still no response from the customer ca...

Sep 05, 2020 by M RAMU

Hathaway Broadband - Internet service provider ^Open

My internet speed is very slow its getting disconnect again n again since * weeks.i have called hathway customer care many times but they did not resolve this issue yet. i want technician to visit my home but no body came yet .because of t...

Aug 29, 2020 by kuldeep singh rathore

Hathaway Broadband - Hathway internet not working ^Closed

My internet is not working from past * days, I have logged a complaint and still no response. I tried to call customer executives many times but they are telling same story we have escalated to high level. i have recorded everything and I have ...

Aug 06, 2020 by maniteja

Hathaway Broadband - Timely resolution to complaint not provided and refusal for refund ^Closed

Lost internet connectivity and dont get resolution even after complaining for one week, and request for refund is rejected by the hathway...

Aug 05, 2020 by Shobhit Sachan

Hathaway Broadband - Calls from Hathaway after changing my work place ^Open

Its been six months since I left the company I was working for, I changed the contact person name and details to the concerned person. after a few months I still receive calls after giving them contact no thrice which they acknowledged, I recei...

Jul 28, 2020 by Dhaval Makwana

Hathaway Broadband - Refund Issue ^Open

Hi, I had payed for new Hathaway broadband connection on Friday ** July **** at around **:** pm, I was reached out by sales team person (Manish) and was told after making the payment the internet will be installed the very next day. I received ...

Jul 20, 2020 by Harjit Kaur

Hathaway Broadband - Hathway Internet not working as promised ^Closed

I have taken a hathway broadband connection. My internet gets frequently disconnected and doesn't work when there is power cut. I have raised multiple complaints and no response even to my calls and emails. ...

Jul 14, 2020 by Harish Kondagadpa

Hathaway Broadband - Frequent call after disconnected Broadband ^Open

About *.* years back I disconnected Hathway broad for frequent internet issues. But still, they are calling for activation....

Jul 14, 2020 by Gunasekaran

Hathaway Broadband - Cheated for a sum of rupees 1463 ^Closed

I have paid an amount of **** rupees online for internet connection after I spoke an female executive. It's been more than *days and still I have not received an connection. I have been calling them continuously however they do not pick up the ...

Jul 10, 2020 by Imran Khan

Hathaway Broadband - Receiving too many calls from Hathaway team ^Closed

I have been receiving * Calls or more per day from Hathaway customer care team to renew my plan, already complaint to them about not disturbing me everyday but still getting & the moment i am typing i am getting call from them....

Jun 16, 2020 by Ankit Kumar suman

Hathaway Broadband - Internet speed problem and customer service behavior ^Closed

My internet speed is *mbps against promised plan of **mbps. Their customer care people dont care about my issue and simply close the tickets i raise on my app without even solving it. Their technicians either block me or they simply switch off ...

Jun 14, 2020 by Sonali Pandey

Hathaway Broadband - Not getting technical support from Hathway ^Closed

I am unable to login as Hathway broadband is not accepting password of my account. Date (**th june **** around **:** PM)I spoke to customer care immediately because it was hampering my work(I am working from home during this pandemic). I got as...

Jun 12, 2020 by Anand

Hathaway Broadband - Refund issue ^Closed

Account number : ********** Name: Raymond S On the **th of may **** I received a call from Ms. Nisha ( contact number: **********) to reactivate my account with the Rs.***.**/- plan, I have made the payment on the **th and I have sent the ...

Jun 08, 2020 by Raymond stanley luciani

Hathaway Broadband - No response to the complainants complaint has been deleted ^Closed

Hi Team, today is *th June ****, I had raised a ticket on *th June **** (which they have intentionally deleted and created s new ticket of Today's date which is cheating on their part but I have the screenshot of it) my issue is still not been ...

Jun 06, 2020 by Vikas Sinha

Hathaway Broadband - Account Activation ^Closed

I have requested for a new account after receiving multiple messages from Hathway. On **th i have paid for connection and **th they have installed the cable. From **th till today (i.e. **th May ****). Hathway team is not activating the account....

May 16, 2020 by SUMANTH MAMIDALA

Hathaway Broadband - Installation not done and misbehave by the staff ^Open

I'm Akash Ghosh, just brought your internet plan (Location: Hyderabad, account no.**********) on *nd May,**** through you sales executive (i don't know his name, but his ph. no. is **********). Your agent promised me for a ** hrs installation. ...

May 05, 2020 by Akash Ghosh

Hathaway Broadband - No Installation even after Payment for 10 days ^Closed

Hello Team , Based on Hathaway confirmation that installation will be completed in ** hours I have made payment of **** rupees , if you can't do installation ASAP, REFUND MY MONEY. I AM NOT INTERESTED FOR SUCH QUALITY OF SERVICE. THERE I...

Apr 19, 2020 by Lokesh G

Hathaway Broadband - Hathways Harassment through call ^Closed

I deactivated my hathways internet connection an years ago. Every day they are calling me to ask to tell me about offers. My number is on DND and they are calling from personal numbers. This harassment is going on for more than a year. Please h...

Apr 18, 2020 by Ashish Barnwal

Hathaway Broadband - Hathway connection not provided ^Open

Informed that connection will be provided in ** to ** hours by Divya excutive mobile number (+************) and i paid **** now she is not responding and one person called me and said there is no fesability in your area and she replied in ...

Mar 31, 2020 by Karthik yadav

Hathaway Broadband - Service not delivered ^Open

have paid ₹**** towards my hathway broadband connection it's been * days no response from the company as well as executives i at least want my money back i need to work from home am the bread earner of my family and i will not get paid anythi...

Mar 26, 2020 by Bkoushika

Hathaway Broadband - Continuous calling ^Closed

I got a WiFi router and connection from Hathway. I paid ****rs for the initial connection for the router which they said will refund us once we surrender the router. I continued the connection for nearly a year then I relocated my house and mov...

Mar 10, 2020 by Adhithya Jayakumar

Hathaway Broadband - Worst service ^Open

I renewed my Hathaway broadband connection by paying ****. But still after ** days no action has been taken to install. And plan already started from the day of payment without any internet service. Also they said they would provide *** Mbps ...

Mar 07, 2020 by Rajiv Kumar

Hathaway Broadband - Stop calling me ^Closed

I have left bangalore * months back and disconnected my connection as I was leaving the state. I do not have any complaint or left due to any service isssue. But for the last * months I get everyday a call to reconnect the service I have told t...

Feb 24, 2020 by Shaikh Shakeel

Hathaway Broadband - Excess Amount Not Refunded ^Open

I used hathway for almost * years. Due to relocation i disconnected the hathway. i recharged for * Months. but within * month i have relocated. remaining * month balance they have not yet refunded. i have raised * tickets. but none of them are ...

Feb 15, 2020 by Arulkumar P

Hathaway Broadband - Harassment by continuous calls and sms ^Closed

I'm a student. I used to stay at a rented apartment in Delhi till June ****. By my immaturity I took Hathway broadband connection at my place. It's been almost ** months now, I've left the place and paid all my dues and returned the modem. Yet ...

Jan 30, 2020 by Prathamesh

Hathaway Broadband - Harassment calls for plan renewal ^Open

His is in reference to the Continuous calls I am getting from Hathway Broadband post my disconnection asking every time why have I disconnected and why am I not renewing. I disconnected the service owning to it frequently going down and switche...

Dec 27, 2019 by AADARSH INDURKHYA

Hathaway Broadband - Fake plan with false advertisement and lies by customer support ^Open

I have installed a new hathway connection in my home which should have come with a playbox but it is been ** days now and i didn't received it.If hathway don't have the playbox then Why did their guys provide me with false advertisement, I woul...

Nov 10, 2019 by Shubham

Hathaway Broadband - Hathaway broadband services not provided as promised ^Open

From day * I have a connection issue, there is no permanent solution given till today. I would request a refund of my amount paid to Hathaway as I am not all satisfied with the provider. You can see the attachment of tickets I have registered...

Oct 10, 2019 by PAVAN KUMAR SURE

Hathaway Broadband - Hathway internet connection not activated and no refund ^Open

Hathway internet connection not activated and no refund. Its been *.* months. I am following up with them but no response from them....

Sep 12, 2019 by srinivas sigireddi

Hathaway Broadband - Delay in providing service ^Open

I have relocated to another location within city and raised broadband connection transfer request on **st Aug '**. It's been ** days and no one from hathway bothered to respond to my request and worst part is whenever I call customer support, t...

Sep 11, 2019 by Shailesh Choudhari

Hathaway Broadband - Stop calling and I want to disconnect my account ^Closed

This is my account no **********. I am not going to renewal Hathway broadband because I am shifted from Delhi to another city before one year. From last year, I am getting calls from telecallers. I have told so many members and telecallers even...

Sep 03, 2019 by Alka Pandey

Hathaway Broadband - Hathway broadband internet down ^Open

Hello @HathwayBrdband [Account # **********] Internet is down since last ** hours days.I couldn’t reach customer care to raise a complaint. Attached herewith the modem status and dialed details. Kindly check and me to resolve the Hat...

Aug 23, 2019 by Chimbugoms

Hathaway Broadband - Help regarding harassment through telephonic calls and sms ^Open

I am mentally harassed by Hathway Internet guys from * years they are calling and SMS to me. I raised complaints to Nodal officer. The issue is not resolved. They are calling me and SMS for there plans of the internet in the morning, evening or...

Jul 16, 2019 by Gaurav Kumar

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