Rolls Mania
- Harrasment faced due to delayed service and rude attitude of rolls mania lajpat nagar restaurant Closed
Shreyas filed this complaint against Rolls Mania on Dec 02, 2020
I have been very much dissapointed with the service of rolls mania joint at Lajpat Nagar New Delhi. Having order * combos of ***/- Rs. each Half of the item was sent . When i called the concerned restaurant person who claimed to be the manager of the restaurant he said that i should order another item to recieve the rest of the item left. I again ordered an item worth Rs. ** having a delivery charge of ** rs. which the person concerned said would pay from his own pocket. When i recieved the delivery , i was paid rs. **/- instead of the **rs. as promised by that person. Such a sheer harrasment of customer is highly condemnable and the restaurant should take into account the way their employees are behaving with customers. The phone number of the concerned employee is +************. I have all the call recordings as an evidence of proof.
Due to all this I incurred an overall loss of *** Rs.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Rolls Mania
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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