- Harassment Threatening calls ^Open

CECILIA DSOUZA filed this complaint against Kotak Mahindra Bank Limited on Feb 16, 2021

Harrassment & Threatening calls from Kotak Mahindra Bank, Kalina branch. My name is Cecilia Dsouza and I had taken a loan from Kotak Mahindra Bank (ISPL******) , I had been paying regularly this loan until March ****. After this I lost my job and was jobless for one year . As being the only lady earning at home and looking after my sick husband who is under medication since * years & jobless too, having a son who is schooling. I was finding it difficult to repay the loan. I had informed the same to Kotak bank about my situation & said that I will start repaying once I get the job. Last year when I started working and again due to COVID-** situation we were at home not getting our salary, that time on September **, **** I received a mail from Mr. Yogesh Patil (Consumer Bank, KMBL) stating this (case no *****/** (cheque no – ***) is being processed at ** court in Ahmedabad and the Summons were served at your last known address as provided by you to the bank. The next date of hearing is **-Sep-**, request you to appear in person before the Court as per the abovementioned date.) I again replied to his mail saying that I need some time to repay the loan because I am at home without pay. Now since last one week I am constantly receiving calls from Delhi they are harassing me, torturing me mentally, and threatening me too that they will get me arrested. I need your help on this immediately. calls I am receiving are from theses numbers - +** **********, +** ********** , *** ********, +** **********. I have also given a complaint on consumer helpline.

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