Happyeasygo.com
- HappyEasyGo Refund not received Closed
Sathiyakailash S filed this complaint against Happyeasygo.com on Aug 15, 2020
I had booked tickets for travel between Chennai to Shirdi for ** May ****. Because of Covid, the flights were cancelled and I had requested for refund on **th May by confirming that the refund is processed from Spicejet. I had also attached the communication from Spicejet to HappyEasyGo cancellation request. It has been three months almost, since the cancellation has been requested but HappyEasyGo page still says, Refund is processing.
They are asking to wait ** days in order to get the refund back which is much longer than the usual refund window of ** days. I can understand that it is due to COVID. But, there is no hints that my refund will be initiated from HappyEasyGo end. No one is taking responsibility and I am simply getting Auto Response (same) mail everytime I mail them. The customer Care fellows are of now use and there is no point of contact for escalation.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Happyeasygo.com
Resolved
Frustrated? File a Complaint
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
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