Happyeasygo.com
- HappyEasyGo not refunding amount for trip cancellation due to pandemic order Closed
AnkushGoyal filed this complaint against Happyeasygo.com on May 25, 2021
I have booked a ticket(Flight: AirAsia, PNR:G**YPT , Amount: **,***) from HappyEasyGo(HEG) on *th Apr, ****. Due to lockdown getting imposed, I had requested AirAsia to transfer the amount to credit shell(transferred on: *th May, ****). Further more two bookings were made from credit shell (PNR: ORL*PB, XV*RMI), leaving only Rs.***** in AirAsia's credit shell. After Government judgement came into picture, I requested a case# ******** from AirAsia on **th Dec which was given to HappyEasyGo on *th Jan, ****. AirAsia has already transferred the amount to HEG on *th Jan, ****.
Since *th Jan, ****, I have been following up with HappyEasyGo over calls and mails to process the amount. They are making false promised and not transferring the amount.
The case# ************* going on with HappyEasyGo, for order# ******************.
Over *** calls and more than ** mails have been made, but they are not transferring the money.
Request your help with this.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Happyeasygo.com
Resolved
Frustrated? File a Complaint
Labbaik Umrahs
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
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