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Eesha Agrawal filed complaint against Goibibo on Aug 2, 2020
Hello
I’m contacting you in regards to the booking against PNR no. V*W**U and F*NIWD for amount ₹*,***.
This was a round trip ticket with departure from Delhi to Pune on March ** and Pune to Delhi on March **. However, I got my flight rescheduled to April * and April *, respectively because of COVID. Unfortunately, due to the current Covid pandemic crisis, the flight did not operate.
After contacting Air Asia for several times, they informed me that they refunded the amount to Goibibo. However, goibibo seemed unwilling to give me my refund. Air Asia clearly mentioned that the refund had been done to the agency. But there is no way where I can contact Goibibo. Goibibo has been careless and is not able to solve my issue since April. I request you to take an action against it.
Thanks and Regards,
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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