Goibibo
- Goibibo not refunding the amount Open
Sanil mohan filed this complaint against Goibibo on May 10, 2020
I am writing to you to raise an issue about: Train Services
The issue that I have experienced was: Hi Team,
My name is Sanil. My registered mobile no with goibibo is **********. I have two train tickets booked for may *th and may **th. Now that govt has cancelled all the train due to covid situation i have received an SMS from IRCTC stating the amount will be refunded on May *nd and it's been * days I have not received the amount yet from goibibo. Ideally when we book directly from IRCTC if they refund we get it in * * days. I had couple of tickets for March which I had booked directly from IRCTC for which i got refund in * days. But this goibibo is not refunding my money.
I have the details from IRCTC that the refund was processed on May *rd the settlement Id's are *************** - PNR **********
*************** - PNR**********
. There is noway to contact the goibibo customer. Their online assistance is worst big time. I would request you to escalate this to the highest possible level and get the amount refunded to the original payment mode.
Regards,
Sanil
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Goibibo
Resolved
Frustrated? File a Complaint
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
Related Complaints
Goibibo - Train cancelled refund not processed Closed
I booked my train by Goibibo , it got cancelled by irctc , the status is shown as cancelled on Goibibo but my refund is not processed ...
Jan 09, 2023 by Rishu bhatt
Goibibo - No refund Closed
I booked * bus tickets for Pune to rajkot... But due to some reason bus operator cancelled our tickets. Then no one replying me from goibibo customer service...
Dec 26, 2022 by Rutwik Gondaliya
Goibibo - Refund of hotel booking amount from Goibibo and Marks Hotel Noida Closed
Sir, I have booked Marks Hotel, Opp. Infospace (Unitech) Building, Plot No. * and *, Gate No. *, Sector-**, Noida-****** for my stay in Noida from **.**.**** to **.**.**** through GOIBIBO for a total period of * nights. I have checked in to ...
Dec 16, 2022 by Prasenjit Paul
Goibibo - Refund not credited Closed
Refund not credited for bus ticket booked on November **. After an hour I received an email that the booking failed and the refund will be processed within November ** but still now , I didn't get any such refund....
Nov 29, 2022 by Subalaxman.M.B
Goibibo - Reimbursement Refund from Goibibo Closed
I had book the hotel Mansingh Tower for stay at Jaipur on **th Sept'**. for which i have paid the amount of Rs. **,***/-. but at the time of check in i was denied by the Hotel as the Hotel was under Renovation froms last * years. After this whe...
Nov 07, 2022 by daksh punjabi
