Goibibo airlines
- Goibibo didnt initiate the refund Open
Sri P filed this complaint against Goibibo airlines on Sep 17, 2020
Apropos To The Appended Email, I Am Still Waiting For A Response In Regards To My Concern Which I Highlighted On **th July ****.
Being Such A Reputed Organization, I Have Expected A Much Better Experience Than Others, However It's Utterly Disappointing To Be Treated This Way.
I Would Like You To Overview My Concern And Also Know How Effectively Your Company Is Managing The Show
I Have Booked Flight Tickets With Air Asia On Your Website Twice And Both Of Them Have Been Cancelled Owing To Operational Reasons.
I Have Been Notified Of A Full Refund For The Same And It's Been More Than ** Days Since I Was Notified And I Am Still Awaiting For The Refund.
I Am Primarily Facing With The Below Two Issues
*) Have Received Partial Refund
*) Have Been Charged Extra For Seat Booking Even After Paying For The Same Initially ( Forced To Pay Again As Web Check In Was Mandatory )
Debited From Account:
Image.Png
Refund Received:****/- In Total
Image.Png
JRHCTB --> Rs.**,*** (Booking Date: June **th)
KTQQVY --> Rs.**,*** (Booking Date: July *th)
Seats Booking For BWSDMH --> Rs. ***
______________________________________
Total: Rs. **,***
I have received partial amount on both the tickets. I am still ye to get *****/-
Image.Png
Please Find The Details Below For Ease Of Reference
A) Email Attachments From Air Asia In Regards To Cancellation Of Flight And Refund Options
B) Screenshots Of Payments Debited From My Bank Account
C) Screenshot Of Partial Refund Which Got Credited To My Bank Account.
D) Complete Summary Described In Excel.
*Refer Attachments
Expecting The Issue To Be Sorted At The Earliest Or At Least A Response Mentioning The Amount Of Time You Need To Get This Sorted.
Even After A Detailed Explanation Of My Concern, If You Still Have Any Questions For Me. Feel Free To Reach Out To Me On The Below Numbers From ** AM To ** PM IST
Ph: **********
Ph: **********
I Am Expecting To Be Resolved At The Earliest. Thanks!
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Goibibo airlines
Resolved
Frustrated? File a Complaint
Red Apple Fashion
"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."
Jithendra Babu
Related Complaints
Goibibo airlines - Refund failed Closed
Goibibo has cancelled the flight ticket and issued the refund but are not transfering back to original payment method and the complaint has been raised multiple times on their twotter handle and via their customer care on phone but they haven't...
Aug 17, 2022 by Shubham Jain
Goibibo airlines - Refund Not Processed despite Airlines has refunded the booking Closed
The refund pertaining to **** Pandemic lock down cancelled flight bookings were refunded by Airlines however GOIBIBO does not show responsibility and action to initiate / do refund back to our account despite details provided / request raised ...
Aug 12, 2021 by Rajkumar PR
Goibibo airlines - Refund not credited to bank account Closed
It's been more than a year my flight got cancelled and Air India team refunded my money from their end in February, ****. Goibibo team is not refunding my money from the last three months. I have mailed them, tried to contact them but they do n...
May 14, 2021 by Prakhar y
Goibibo airlines - Refund not received Closed
My flight got cancelled due to covid. In August. The refund had been initiated by go air on * th september and also it was credited to goibibo But goibibo is not returning my refund. i have been following then since September but today is ** ...
Jan 14, 2021 by Riya Thakur
Goibibo airlines - Refund from the airlines has not been passed on to me Closed
The airline has refunded the cancelled ticket amount to my original payment mode ie. Goibibo. I have only received a mail from Goibibo about refund but did not receive the amount till date. ...
Dec 19, 2020 by Ranjeet kumar
