Myflowergift.com - Gift delivery

Dear Sirs/Madam,
The
Customer Information

Dear Sir/Mam,

The online order had been placed on ** August along with payment of Rs **** (**** + *** shipping charges as mentioned in supplier order form)
The order placed from Qatar NRI for his friend Housewarming event on **th August * pm)
Since the, order placed, the supplier online customer Tell Agent assured the prompt delivery, that they utterly failed.
On the same day of event (around ** am) the customer was informed that the delivery destination hardly far away from town * km, hence they requested an extra amount of Rs ***.
The supplier again failed to deliver the item. No response or updates from supplier.
Hence the deal looks like customer been breached, the customer keep on contact the supplier support regarding refund.
Myflowergift come back to me about, they couldn’t. deliver the item because they don’t have such item.
Due to frustrated and felt customer that he has been a shun customer..
Below is the order details and trailing Mai’s for your kind notification


Thank you For Your Order from Myflowergift, Your order number is ********** If you have Questions about your order, If you have questions about your order, you can email us at support@myflowergift.com or call us at **********.

Your Order #**********
Placed on Aug **, ****, **:**:** PM


Shipping Information
Prasanth Mathew Thomas
Address: Muringasseril sumam, Thottappuzha, Thiruvalla, Dist.: Pathanamthitta, Kerala.
Kerala, Kerala, ******
India
T: **********

Payment Method
CCAvenue - Pay with Any International credit card, Indian Debit/credit card ,Net Banking
Shipping Method
Fixed Time Delivery - Fixed

Comments
alternate number **********
Items Qty Price
custom order
SKU: ***

Price
****
Description
Bunch Of ** Lavender Orchids
* ₹*,***.**
Subtotal ₹*,***.**
Shipping & Handling ₹***.**
Grand Total ₹*,***.**