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Happyeasygo.com - Getting No response from the customer care support

Sagar Saurabh Barla filed complaint against Happyeasygo.com on Mar 28, 2020

I had booked a ticket for *th of April **** with order id ******************, had requested to reschedule the same for **th of March ****. The ticket shows rescheduling status without any confirmation message or mail. Tried calling the customer care support numbers more than *** times but was of no use as after entering the registered mobile number there is no response. Even dropped numerous mail the support but didn't received any response.
Today I had received a text message from the airline that my flight has been cancelled.
Now still I'm trying to reach the heg helpline but of no use. I'm in dilema whether I should book a fresh ticket or wait for the dumb service to resolve my problem.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Happyeasygo.com

57

Total Complaints

24

Total Resolved

42.11%

Consumer Satisfaction

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