Excitel Broadband Private Limited
- Frequently disconnecting internet Closed
Worst service in kalkaji, South Delhi. My ticket is open from ** Aug ****, no one is solving the frequent disconnection problem. Ticket no. *******. Partner Gekko Internet who install the connection its owner Vikram Nagpal ********** ********** himself come to check and he doesn't know how to use a computer, even technician Akhilesh a totally illiterate guy who just knows connecting wire from pole to your premises is called a "TECHNICIAN". They stop taking calls now. On calling call centre the executive start begging "sorry for the inconvenience" we have forwarded your ticket to excitel technician they will resolve now.
*Update- after waiting ** mins to connect to senior, he disconnects the call. By saying connect to your senior they never connect you with them by saying they will tell me the same which we are telling. Excuse me? For what purpose a senior is a senior?
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Hello Sir, I am Hemant user of Excitel with user id hemant@*** from past * months i had faced problem with this company i recharge long term plan about * months recently i had done recharge of ****/- for *** mbps plan but only ad noted that w...
May 19, 2020 by Hemant
My internet connection was having issue in last month. Customer support team told me it will take *-* days to fix. But it went for ** days and they were not able to fix the connection. I call them at least ** times for follow up but the could n...
Mar 12, 2020 by Roushan Ahmed Khan
My user id vaibhav*** with Excitel. In December ****, I had got almost ** days no/very bad service. I had been demanding grace days from company however the company did not reply to any of my complaints. So mentally frustrated I did not recharg...
Mar 07, 2020 by Vaibhav Garg
Hardly there were any days when i was provided proper net connection , *-* days network cut was normal for this company .But the Problem arise when when the duration of net cut became endless . After complaining many times, hardly any technicia...
Jan 01, 2020 by Sandip
HI , I am not able to get the internet from last one month onwards , i raised a call to concern brodband they told issue will be resolve to day EOD ,but issue is not resolve again i call to next day same thing they are saying i mailed to concer...
Nov 14, 2019 by Sandeep paleru