You Broadband - Frequent connectivity drop complaint close without clearing problem time taken for issue resolutio
Ronak Vithlani filed complaint against You Broadband on Jul 9, 2020
Broadband connection drops frequently flashing message "WAN Port Disconnect" whenever there is slight rain.
Complaint gets closed without clearing any of the problem. Customer care replies the same, "it will be resolved by tomorrow" and these tomorrows comes after a week or so.
Engineer never contact whenever it is mentioned to call first.
Issue is become frequent as every week connection drops.
Required to refund my recharge amount or make sure of healthy connectivity as everyone is working from home these days.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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