- Frequent connectivity drop complaint close without clearing problem time taken for issue resolutio Closed
Broadband connection drops frequently flashing message "WAN Port Disconnect" whenever there is slight rain.
Complaint gets closed without clearing any of the problem. Customer care replies the same, "it will be resolved by tomorrow" and these tomorrows comes after a week or so.
Engineer never contact whenever it is mentioned to call first.
Issue is become frequent as every week connection drops.
Required to refund my recharge amount or make sure of healthy connectivity as everyone is working from home these days.
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Refund / Credit for purchase
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
I've recently shifted to a new house and I asked the broadband connection service provider to shift the service there. They are saying that the new location is not a feasible location for them to shift and therefore I need to incur the loss, Th...
Feb 17, 2021 by Vungarala Venkatesh sameer
Did not have internet connection from last * days , due to my kids were not attending online classes, and due to that I have to go to office for my work...
Nov 21, 2020 by Hemant Patel
I have requested for a new broadband connection and paid for the connection online as the you broadband customer executive promised me that the installation will happen in * days. After the payment, I was told that the service executive isn't a...
Oct 08, 2020 by Madugula Srinivas Santosh Kumar
I have paid for * months after installation I have requested for address change of connection which was discussed while paying amount I have raised request begining of this month till date there is no resolution happened ...
Sep 25, 2020 by Sreyes
PAYMENT FOR NEW INTERNET CONNECTION DONE ON **TH SEP ****.TRIED CALLING TO CUSTOMER CARE ON TELEPHONE AND EMAIL, BUT NO REPLY.THEY HAVE ALREADY SURPASSED * DAYS INSTALLATION PERIOD.WANT TO HAVE THE INSTALLATION DONE OR REFUND....
Sep 19, 2020 by MANGALESH OSWAL