- Frequent connectivity drop complaint close without clearing problem time taken for issue resolutio Closed
Broadband connection drops frequently flashing message "WAN Port Disconnect" whenever there is slight rain.
Complaint gets closed without clearing any of the problem. Customer care replies the same, "it will be resolved by tomorrow" and these tomorrows comes after a week or so.
Engineer never contact whenever it is mentioned to call first.
Issue is become frequent as every week connection drops.
Required to refund my recharge amount or make sure of healthy connectivity as everyone is working from home these days.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Already all disconnection procedure completed on website and mobile app. Also confirmed by 'You Broadband ' Pune appellate officer 'Shahaji Dupade' As per official Refund policy, refund should be credited to my account within **-** days ...
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