ZestMoney
- Fraudulent late payment fee Closed
Manzil Ardeshna filed this complaint against ZestMoney on Apr 10, 2022
Loan ID: B*B*AD***D**
*. Auto-debit mandate of EMI of Rs. ****.** was active and due on **-**-****, which was not processed by Zestmoney on such date.
*. On **.**.****, i received email from Zestmoney that, "DUe to technical issue auto debit is not complete & in process & no Late Fees would be charged etc,......" (Copy attached).
*. On **.**.****, i received threatening SMS from Zestmoney that your EMI is overdue and need to be paid else would impact cibil score etc.. (Copy attached).
*. On **.**.****, i paid amount of Rs. ****.** (including late fees of Rs.***). How they could charge me late fees of Rs. *** when EMI was not auto debited due to fault from their end ? . They fraudently & forcefully did it by giving false assurances (read their email dt. **.**.**** attached)
*. I sent email seeking clarifications on **.**.**** and **.**.**** but not a single response received till date.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
ZestMoney
Resolved
Frustrated? File a Complaint
KFC
"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
Related Complaints
ZestMoney - Didn t recieve my interest cashback yet Closed
My interest cashback is not credited yet to my account but my loan was closed *months ago. customer care is delaying my payment every month ...
Mar 31, 2024 by MARUBOYINA MANOHAR
ZestMoney - Interest Payment Cashback Not Refunded Closed
I had taken a zero cost emi loan and was supposed to get a cashback on interest charged. It has been more than * months and after multiple attempts to connect with the customer support no resolution has been provided. Refund is still not pr...
Dec 09, 2023 by Ayush Singh
ZestMoney - Deducted my amount and my installment is bouns Closed
My installment not deducted moeny of my account on due date, so next day i had to pay my installment. but after next day zestmoeny deducted bouns charge in my account. ...
Nov 08, 2023 by Suraj kumar
ZestMoney - Cash back Closed
Cash back RS.**** Flite ticket buy in makemy trip At Rs.****** in three installments without interest ...
Nov 04, 2023 by Vikas velingkar
ZestMoney - Emi Interest cashback not received Closed
I have purchased a laptop through Zestmoney at MYG Showroom kannur, Kerala Loan ID: ************. Laptop Amout ***** only and they made interest totel ***** and they told interest ****will get after once if paid emis. Totel *Emis and paid *emi ...
Sep 14, 2023 by Muhammad Shefin