File a Complaint against ZestMoney
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against ZestMoney?
If you are not satisfied with ZestMoney, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from ZestMoney
But before filing a complaint, you should
a. Contact the customer support of ZestMoney first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
ZestMoney - Emi Interest cashback not received Open
I have purchased a laptop through Zestmoney at MYG Showroom kannur, Kerala Loan ID: ************. Laptop Amout ***** only and they made interest totel ***** and they told interest ****will get after once if paid emis. Totel *Emis and paid *emi ...
Sep 14, 2023 by Muhammad Shefin
ZestMoney - Credit Report not Updated Closed
It has been more than *** days but zest money has not updated my credit report and it's impacting my credit score adversely....
Aug 05, 2023 by Rahul Gupta
ZestMoney - Zest money no cost emi cashback not received Open
I had two loan account on my number ********** But I paid all emi on time still not received no cost emi cashback amount I file complaint on ** May they give me ticket number ******* And said wait till ** June but after ** jun still not rece...
Jun 20, 2023 by Swapnil Mahaveer Pachore
ZestMoney - Cashback still not received Closed
ZestMoney not pay my Intrest cashback, its almost * months. and every time i call to zestmonet customer care to every time he excuses. MOBILE NO ********** MAIL ID sathishsathz@gmail.com...
May 24, 2023 by sathish kumar
ZestMoney - Cashback Not Received Closed
My name is Rafique I am from Maharashtra. rafiksayyad*@gmail.com I had taken a loan of ₹***** from Zest Money. I have called zestmoney many times but every time I am dropped by giving a date. Without any reason, my credit limit has also bee...
May 18, 2023 by Rafique Ramjan Saayd
ZestMoney - Interest cashback not received Open
I have availed a loan from zest money through Simplilearn in order to pursue masters in cybersecurity, the course fees is **,***. There was a option in Simplilearn , which I can avail a NO cost EMI loan from zest money ,in which I can pay t...
May 17, 2023 by Vijay
ZestMoney - Interest cashback is not refunded by ZestMoney Closed
I am writing to address an ongoing issue regarding the cashback on my EMI payments. On March **, ****, I made an advance payment for the EMI due on April *, ****. However, I did not receive the expected cashback of ***. Similarly, on May ...
May 17, 2023 by jaydip parmar
ZestMoney - Loan not closed impacting my credit score Open
It’s been more than * months they have not closed my loan I tried calling them for like *** time till now but still they don’t fix my issue they are miss leading me all the time and when I ask them to send loan statement they ask me to wai...
Apr 21, 2023 by Shubham Rathod
ZestMoney - ZestMoney damaged my credit report Open
I took an loan of INR ****** from ZestMoney and repaid all the EMIs on time and the loan was closed. But after sometime I came to know that my CIBIL and other credit report is still showing loan as active and they are also showing overdue EMIs....
Apr 19, 2023 by Shubham Pandey
ZestMoney - Offer cashback Not Received Open
Hi, I have purchased from Reliance digital and paid **k. As per your your executive that I will receive offer cashback Rs **** and Also zero cost EMI. So zero cost EMI interest cashback receiving thanks for the same. But but I am st...
Apr 18, 2023 by ALKA yadav
ZestMoney - Consumer Loan paid but CIBIL still shows delayed payment Closed
I have been trying to deal with zestmoney to get the correction done for CIBIL but they keep giving timeframes or if they say that it's fixed it never is when i check the paid report again, i haven't faced any monetary loss but i have wasted so...
Apr 17, 2023 by Ravi Shankar
ZestMoney - Refund amount not received Open
On *th February **** there is twice debit done for EMI and till today do not get my Refund Amount. I sent many emails for refund, but no refund amount received till now. They raised ticket for this And the TAT is * days they set but it alr...
Mar 21, 2023 by
I had applied for a loan from ZestMoney in June ****. On paper, the loan amount was sanctioned from a random bank but it was neither credited to any of my shopping accounts nor have I been given any vouchers from ZestMoney. However, the very of...
Mar 01, 2023 by John Sonam
ZestMoney - Refund not reflecting Open
I am writing to you about the refund of your order ***-*******-******* for item Intex Oval Whale Fun Pool ordered from Amazon I see that a refund Rs ****.** was processed on November **, **** by Amazon As l have used Net banking as a payment ...
Feb 09, 2023 by Shubham Rathod
I paid for one of my airfare through ZestMoney. The ticket was purchased from easemytrip.com. Unfortunately, the flight was cancelled and easemytrip initiated the within few days. It has been more than a month now that I have been following up ...
Jan 18, 2023 by Romeo Saha
ZestMoney - Interest Cashback not received Open
Hi Team My register no ********** My cashback for MMT loan (Loan Id F****A*****A ) payment did not received yet. Auto debit payment done on * Dec **. Send me back the interest cashback amount. Thanks Debottam...
Jan 02, 2023 by Debottam Majilla
ZestMoney - Wrong payment reported in cibil Open
Hello, I am paying all of my EMI’s on time but after that also ZestMoney has report payments delayed in cibil and blocked my limit as well…...
Dec 12, 2022 by Neeraj Chaurasia
ZestMoney - Refund payment not received Closed
I had booked ticket from MakeMyTrip using Zestmoney , after few days I cancelled my ticket and MakeMyTrip refunded the amount to my Zestmoney account. It's been more than ** days Zestmoney is not refunding my money....
Dec 07, 2022 by Tushar Tatiya
ZestMoney - Voucher Pin Not Received Closed
On **nd of September I purchased Flipkart's voucher worth *****, but I got only *****'s voucher code and pin. its been * month I sent many emails with screenshot and also did call continuously. but still they unable to solve this issue. And al...
Nov 29, 2022 by Surjit
ZestMoney - REFUND NOT ISSUED BY ZESTMONEY Closed
This is regarding the payment of INR **,*** I made to MAKEMYTRIP through a consumer loan (LOAN ID : **E*BMW****A) of ZESTMONEY for an EMI tenure of * months (Sep ****- May ****) with a monthly EMI of INR ****.** (**% Rate of Interest). A...
Nov 23, 2022 by SINDHU NAGARAJAN
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Questions about ZestMoney
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How to contact ZestMoney?
What is ZestMoney office address?
ZestMoney (Camden Town Technologies Pvt Ltd),
Ground & Third Floor, Indiqube Celestia,
Site No. 19 & 20, Koramangala 1A Block,
Koramangala, Bengaluru, Karnataka - 560034
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Who is the Owner / CEO of ZestMoney?
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