ZestMoney
- Fraudulent late payment fee Closed
Manzil Ardeshna filed this complaint against ZestMoney on Apr 10, 2022
Loan ID: B*B*AD***D**
*. Auto-debit mandate of EMI of Rs. ****.** was active and due on **-**-****, which was not processed by Zestmoney on such date.
*. On **.**.****, i received email from Zestmoney that, "DUe to technical issue auto debit is not complete & in process & no Late Fees would be charged etc,......" (Copy attached).
*. On **.**.****, i received threatening SMS from Zestmoney that your EMI is overdue and need to be paid else would impact cibil score etc.. (Copy attached).
*. On **.**.****, i paid amount of Rs. ****.** (including late fees of Rs.***). How they could charge me late fees of Rs. *** when EMI was not auto debited due to fault from their end ? . They fraudently & forcefully did it by giving false assurances (read their email dt. **.**.**** attached)
*. I sent email seeking clarifications on **.**.**** and **.**.**** but not a single response received till date.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
ZestMoney
Resolved
Frustrated? File a Complaint
Travolook
"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."
Nasir Karim
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