- Fraudulent late payment fee Closed
Loan ID: B*B*AD***D**
*. Auto-debit mandate of EMI of Rs. ****.** was active and due on **-**-****, which was not processed by Zestmoney on such date.
*. On **.**.****, i received email from Zestmoney that, "DUe to technical issue auto debit is not complete & in process & no Late Fees would be charged etc,......" (Copy attached).
*. On **.**.****, i received threatening SMS from Zestmoney that your EMI is overdue and need to be paid else would impact cibil score etc.. (Copy attached).
*. On **.**.****, i paid amount of Rs. ****.** (including late fees of Rs.***). How they could charge me late fees of Rs. *** when EMI was not auto debited due to fault from their end ? . They fraudently & forcefully did it by giving false assurances (read their email dt. **.**.**** attached)
*. I sent email seeking clarifications on **.**.**** and **.**.**** but not a single response received till date.
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Refund / Credit for purchase
"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."
I have raised for ticket cancellation money which was supposed to be refunded in *-** business days but its nearly a month and they havent updated any details. Ticket ID: ****** ...
Oct 17, 2022 by Krishna Teja K
On ** Feb **** a loan is generated autometically without my knowledge in two parts **, *** & **, *** and that amount is converted in Amazon gift card. *. Then, I call to customer care regarding this issue, they tell me once the voucher gener...
Feb 20, 2022 by Avinash dwivedi
Dear Team As zest money has taken all my persoanl and financial details after giving me ***** rupees loan limit and now they are not allowing me to use limit and keep making false excuses over mail. Please deal with this urgently....
Feb 12, 2022 by hitesh kumar
I have already paid off my account but zest money not update my account closer they take only to much time and do nothing....
Jun 19, 2021 by Kunal madhukar varade
I took loan from zestmoney, every month I am paying EMIs but some times they are charging ECS/ NACH mandate failure charges even though inlaid the amount earlier than the due date. I tried to reach out to customer care, their response is very p...
Mar 16, 2021 by VENKATA PAVAN KUMAR REDDY YERRAGUDI