Gomechanic - Fraud in car service causing damages

BINU ABRAHAM filed complaint against Gomechanic on Sep 7, 2023

I Purchased Miles Subscription And Went For Comprehensive Insurance..As Part Of The Service And As Per Their List Of Services, I Was Told AC Filter Was Replaced With And Coolant Was Topped Up..After * Months And ***kms My Vehicle Breaks Down And When I Choose SOS Service I Don't Hear For One Entire Day And When I Take My Vehicle To Honda Service Centre Root Cause Is Found That Vehicle Broke Down Due To Engine Overheating And That Water Was Filled Instead Of Coolant which caused clogging in radiator eventually causing overheating and breakdown.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Gomechanic

Total Complaints

Total Resolved

40.00%

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