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Thepetcare

 - Fraud Company Doesn t Deliver Or Refund Open

Anjana Athanikar filed this complaint against Thepetcare on Sep 15, 2022

I placed an order on the **st of August **** for Pet food and paid online INR ****, I never got any response regarding delivery. After multiple follow ups they sent me tracking details, after which the order never got delivered when I called the courier company - Xpressbees they told me the vendor cancelled the order. When I checked with them they said they will refund. There was no reference for refund.
I continued following up, they started using abusive language and declined to refund. They also started harassing me on social media from different accounts. They have clearly declined to refund my money, attached is the proof.

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Resolution Demanded:
Refund / Credit for purchase

Thepetcare

8 Total Complaints
3 Total
Resolved
37.50% Consumer Satisfaction

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Related Complaints

Thepetcare - Package not delivered Tracking page n tel no not working Closed

I placed an order for Purina supercoat **kg adult dog food. When I checked the tracking page, it was non functional n the tel no also is not working...

Nov 24, 2022 by Gajula N Chandrashekar

Thepetcare - Scamming people Closed

I had placed an order for dog food on *th Aug amt paid ****,after asking them repeatedly the give me a tracking details, but the order never gets picked up, then they cancel the order and tell me to wait for refund for * days.they have no cont...

Aug 17, 2022 by Kavita

Thepetcare - Refund not received Closed

We ordered *.* kgs of Drool Dog Food from the website and paid Ra.****.** through netbanking on razorpay on Sept *th **** from ThePetCare.in (tel:**********). Till sept **th there was no revert made and when enquires were made the owner got ver...

Sep 28, 2021 by Marilyn Luis

Thepetcare - Order not received Open

I order * dog food from here * for **** and another for ****.. they delivered **** one but not **** . Thye are not answering calls or mails or text, what can I do to get my money back...

Jan 22, 2023 by Manisha J

Thepetcare - Refund not issued for cancelled order Open

I have ordered Royal Canin **kg maxi puppy dog food on ** July ****. I have made payment through sbi credit cards for Rs.****. ORDER NUMBER #****. But even after * days they have not despatched the order. when calling their customer care number...

Sep 02, 2022 by VIJAY ANANTH K

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