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Marilyn Luis filed complaint against ThePetCare on Sep 28, 2021
We ordered *.* kgs of Drool Dog Food from the website and paid Ra.****.** through netbanking on razorpay on Sept *th **** from ThePetCare.in (tel:**********). Till sept **th there was no revert made and when enquires were made the owner got very defensive and aggressive.
A week later, still no shipment and when asked about it, they replied saying the would refund * days later. They keep sending mails saying refunded back through razorpay but no identification number given or refund reference number.
I wonder if they are scam artists operating, stealing money from people and blaming it on razorpay.
I would like y'all to help settle this matter as ThePetCare is pasing the blame on to RazorPay. Please help us get a refund of our money of Rs.****.** and if possible to bring these defrauders to justice.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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