Eureka Forbes Aquaguard
- Fraud by technician and company Closed
I had purchased * years annual maintenance contract of Aquaguard RO Enhance for rupees ****. * months are still left for the completion of AMC. For last ** days my RO is not working and also there is no positive response from customer care executive. I have been trying for last ** days. I have made atleast ** calls to them but every time they say that we will resolve your issue in next ** hours but till now no response from them. The problem of RO starts with their technician who is very unprofessional and cheater. Earlier RO was working but when I booked a service request and after he done something Unprofessionally with RO and the RO stop filtering water and when I call him about this issue he told that your membrane is not working you have to pay **** rupees.
Earlier also he had taken *** rupees for cartiage changing.
Also In starting I had requested company that don't send this technician named Atul because previously also he had created blunders. He installed the cartiage whose seal was opened already and also may be some duplicate items.
He work very Unprofessionally and now company is also not responding.
So kindly refund my AMC contract amount of ****+***.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
i have complained on customer service that my aquaguard is not working,*st complain on **-nov-** and from that i am calling again and again but still did not receive a single call also not received any service from them. Also one of the member ...
Dec 02, 2022 by NISHA TIWARI
had raised a complaint after my aquaguard filter started leaking water on **st August ****. Since, then, The technician comes, tells me this part is not working/damaged(First:-Pipe in back, Second:- Pump, Third:- PCB). They are going to reques...
Sep 09, 2022 by Harshit Mehta
I had purchased the water purifier from Eureka Forbes on **/**/****. I am attaching the invoice of the same for your ready reference. However on **/**/**** my water purifier stopped working and I complained to the company. Their people came an...
Jun 06, 2022 by Shanti Madan Dodani
I I have purchased Aquagaurd Astor Ro for the disinfection of the Chemicals present in the water on dated **/**/**** my Order number is :********** and my customer id is :********** this product is not able to purify water and iam not sati...
Apr 10, 2022 by Anshul
My name is Shipra Agarwal I ordered a water purifier from Eureka Forbes, firstly they gave me a defective product and when repeatedly kept complaining to them to change the model they did not paid any attention and kept delaying the matter. the...
Oct 14, 2021 by Shipra Agarwal