Goibibo
- Fraud booking of hotel Open
Siba charan jethy filed this complaint against Goibibo on Apr 15, 2019
I booked hotel Shivam Howrah through Goibibo and paid online. But when I reached there at night ** pm on **th April **** the hotel management denied the booking and informed that they had no agreement with Goibibo anymore. They demanded extra money for the room. I looked for many hotels that night. Later the manager called me and provided a non-ac room for Rs ****/-. I have made the expenditure of to and fro journey of Rs **** and met with an unpleasant situation with a lady and baggage with me. When I contacted to customer care they said that they are helpless. What will happen to the money paid by me and inconveniences made to me? I will go to the national consumer court shortly.
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Resolution Demanded:
Damages for loss and agony
Goibibo
Resolved
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Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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