Goibibo
- Fraud booking of hotel Open
Siba charan jethy filed this complaint against Goibibo on Apr 15, 2019
I booked hotel Shivam Howrah through Goibibo and paid online. But when I reached there at night 10 pm on 13th April 2019 the hotel management denied the booking and informed that they had no agreement with Goibibo anymore. They demanded extra money for the room. I looked for many hotels that night. Later the manager called me and provided a non-ac room for Rs 1200/-. I have made the expenditure of to and fro journey of Rs 3000 and met with an unpleasant situation with a lady and baggage with me. When I contacted to customer care they said that they are helpless. What will happen to the money paid by me and inconveniences made to me? I will go to the national consumer court shortly.
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Resolution Demanded:
Get damages for financial loss and mental agony
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