Vlcc Health Care Limited - Fraud and Cheat

Sir, I visited the VLCC wellness centre ,Gk* in month of Jan '**, and gave the amount of Rs.**,*** to them for service of COOL SCULPT treatment which was to be executed after * days of visiting them. They failed and refused to give me the service for which I paid them due to medical condition I have on my skin(which they did not tell me during consultation and payment on first day).
During my consulation visit, the consultant Ms.Pratibha in her *.*hours of discussion about side-effects of the service, pros and cons, she never mentioned about any refund policy or did not make me meet any doctor who could tell me during the first visit itself, that they cannot give me service due to medical reasons. Hence, I would have not paid them on on first go after endless conversation.
But on the day of service execution, the doctors there at the centre(Dr Shweta Bishnoi) refused to give service reasoning it medical condition. And now they are not refunding my money back for the service they have refused to give. They are giving NO REFUND POLICY as an execuse.
They are not at all responding to my follow up mails and not attending calls. It has been more than month now.They have done huge fraud with me and have cheated me by taking my money and not giving service for it.
Sir, I am depeely stressed, haraased by VLCC, and hence it is adding to my depression, as I have to make the payment for my ongoing medical treatment for every month which is way too expensive.