Zomato India - Food wasn't delivered and no refund received
Omkar Khot filed complaint against Zomato India on Nov 24, 2019
Hi,
I ordered food on **th November, **** evening (Order id: ********** Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was declined and also as this is non-refundable order, no refund is applicable.
I tried calling delivery person but it was connected to the merchant shop who said they didn't receive return and the delivery was automatically cancelled, So they couldn't do anything. I then contacted the zomato online support team through their official chat and found that food was damaged by the delivery person due to which merchant didn't accept return as in return I didn't receive by food even when I reached at merchant shop.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Tirath Mani Sharma on Sep 10, 2023
Zomato India – i payed zomato 1600 fees for joing and it didnt payed me refund and mine account is blocked as wellClosed
I joined zomato and they charged me **** fees for registration bag and uniform they didn't send me uniform and also blocked mine account I want mine refund of **** rupees that i payed I also have reciept
Zoie on Nov 4, 2022
Zomato India – Late delivery bad tasteClosed
On the *th of Nov, I was craving from hunger so I decided to order pizza from zomato unfortunately it took around * hour to deliver a pizza but the maximum time was only **min they keep on holding me by slight delay...
Sana khan on Sep 11, 2021
Zomato India – Missing ItemsClosed
I am here just to vent my frustration. Customer service from zomato is disappointing. Had to wait for an hour to get a resolution. Extremely disappointed. Heights of double standards. Frequent chat transfers. Told m...
Vivek Kumar on Sep 19, 2020
Zomato India – Breach of Customer DataClosed
Yesterday I faced some issue regarding delivery then I escalated issue to zomato customer service support, half an hour ago I got a call from +************ this number He talked about zomato complaint and told me t...
PRATEEK JAIN on Dec 2, 2019
Zomato India – Promise of cashback useless coupons givenClosed
Promise of Rs **** cashback on purchasing Zomato Gold by Zomato, useless coupons given