- Food wasn't delivered and no refund received Closed
I ordered food on **th November, **** evening (Order id: ********** Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was declined and also as this is non-refundable order, no refund is applicable.
I tried calling delivery person but it was connected to the merchant shop who said they didn't receive return and the delivery was automatically cancelled, So they couldn't do anything. I then contacted the zomato online support team through their official chat and found that food was damaged by the delivery person due to which merchant didn't accept return as in return I didn't receive by food even when I reached at merchant shop.
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Refund / Credit for purchase
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Promise of Rs **** cashback on purchasing Zomato Gold by Zomato, useless coupons given...
Dec 02, 2019 by PRATEEK JAIN
Zomato India - Refund Closed
Actually I was looking for ice cake from hav more on zomato and accidentally clicked on placed order and canceled in seconds they haven't done anything ND got approx ***rs free they didn't even report it to zomato and keep the money for no reas...
Oct 06, 2019 by Surbhi shridhar
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Sep 26, 2019 by Armaan Sharma
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Sep 17, 2019 by C s sai divya
Today I order lazziz restorarant via Zomato app unfortunately place order miss match and I paid **rs already there Zomato cancelled my order and not give me proper ans when i asked can get back my rs and call ended and Zomato have not any incom...
Sep 15, 2019 by Baria Tushar