- Food wasn't delivered and no refund received Closed
I ordered food on **th November, **** evening (Order id: ********** Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was declined and also as this is non-refundable order, no refund is applicable.
I tried calling delivery person but it was connected to the merchant shop who said they didn't receive return and the delivery was automatically cancelled, So they couldn't do anything. I then contacted the zomato online support team through their official chat and found that food was damaged by the delivery person due to which merchant didn't accept return as in return I didn't receive by food even when I reached at merchant shop.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Yesterday I faced some issue regarding delivery then I escalated issue to zomato customer service support, half an hour ago I got a call from +************ this number He talked about zomato complaint and told me that you will get your refund ...
Sep 19, 2020 by Vivek Kumar
Promise of Rs **** cashback on purchasing Zomato Gold by Zomato, useless coupons given...
Dec 02, 2019 by PRATEEK JAIN
Zomato India - Refund Closed
Actually I was looking for ice cake from hav more on zomato and accidentally clicked on placed order and canceled in seconds they haven't done anything ND got approx ***rs free they didn't even report it to zomato and keep the money for no reas...
Oct 06, 2019 by Surbhi shridhar
Hello, I am a zomato delivery boy from Ambala. Unfortunately, my zomato runnr id has been blocked on **th september. My account has been blocked mentioning reason as cancellation post pickup. There is no fault of mine in it as new customers...
Sep 26, 2019 by Armaan Sharma
I got a cl from ZOMATO customer care number Nd he said me tell details of bank Nd my money ***** got deducted from my account now how should I get my money back plz resolve my issue plz I’m begng u all...
Sep 17, 2019 by C s sai divya