File a Complaint against Zomato India
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Zomato India
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How to resolve Zomato India complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zomato India?
If you are not satisfied with Zomato India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zomato India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zomato India
But before filing a complaint, you should
a. Contact the customer support of Zomato India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Zomato India
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Social Network
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Legal Network
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Zomato India - Late delivery bad taste Closed
On the *th of Nov, I was craving from hunger so I decided to order pizza from zomato unfortunately it took around * hour to deliver a pizza but the maximum time was only **min they keep on holding me by slight delay and when I received the parc...
Nov 04, 2022 by Zoie
Zomato India - Missing Items Closed
I am here just to vent my frustration. Customer service from zomato is disappointing. Had to wait for an hour to get a resolution. Extremely disappointed. Heights of double standards. Frequent chat transfers. Told me that they are checking but ...
Sep 11, 2021 by Sana khan
Zomato India - Paid via gpay directly to Zomato Open
I ordered food through and used COD option for payment. But then I paid the amount on gpay to Zomato. I had to repay the same amount on delivery as well. Kindly look into this matter and try n refund the amount. Also upon talking to customer ag...
Jan 13, 2021 by Sneha Raghuvanshi
Zomato India - Breach of Customer Data Closed
Yesterday I faced some issue regarding delivery then I escalated issue to zomato customer service support, half an hour ago I got a call from +************ this number He talked about zomato complaint and told me that you will get your refund ...
Sep 19, 2020 by Vivek Kumar
Zomato India - Bad food delivered with poor quality money not refunded Open
It was bad food with rotten meat in the momo served to me from wow momo and it was having inedible food in it, I complained but it was not solved and rather they didn't communicate any further although it was said it will be resolved. I need a ...
Jan 12, 2020 by Raunak Nayak
Zomato India - Promise of cashback useless coupons given Closed
Promise of Rs **** cashback on purchasing Zomato Gold by Zomato, useless coupons given...
Dec 02, 2019 by PRATEEK JAIN
Zomato India - Fraud by zomato food delivery Open
Order id ********** Hi. I accidentally placed an order at wrong address and due to emergency I requested zomato valet to deliver to updated address but he marked it as order declined. I called the restaurant and valet as soon as I placed t...
Nov 27, 2019 by Anu walia
Zomato India - Food wasn't delivered and no refund received Closed
Hi, I ordered food on **th November, **** evening (Order id: ********** Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was ...
Nov 24, 2019 by Omkar Khot
Zomato India - Fake promise to sell gold membership Open
Zomato provided Zomato credits of ₹**** for renewing my membership. But unfortunately I am not able to use the credits. Customer chat support directed me to email [protected]@zomato.com. As directed I emailed my concern and a ticket was gener...
Nov 19, 2019 by Niraj
Zomato India - Refund Closed
Actually I was looking for ice cake from hav more on zomato and accidentally clicked on placed order and canceled in seconds they haven't done anything ND got approx ***rs free they didn't even report it to zomato and keep the money for no reas...
Oct 06, 2019 by Surbhi shridhar
Zomato India - Request for unblocking my runnr id Closed
Hello, I am a zomato delivery boy from Ambala. Unfortunately, my zomato runnr id has been blocked on **th september. My account has been blocked mentioning reason as cancellation post pickup. There is no fault of mine in it as new customers...
Sep 26, 2019 by Armaan Sharma
Zomato India - Food not delivered. Open
had ordered food on Zomato ( Order No. ********** , dt. **.**.****.** @ *.** pm ) and paid the amount while ordering. Since payment was already made, Zomato took lot of time to deliver. Dinner time was almost getting over and Zomato had still ...
Sep 22, 2019 by Keshav Sharma
Zomato India - Fraud transactions Closed
I got a cl from ZOMATO customer care number Nd he said me tell details of bank Nd my money ***** got deducted from my account now how should I get my money back plz resolve my issue plz I’m begng u all...
Sep 17, 2019 by C s sai divya
Zomato India - Non veg food delivered instead of veg foor Open
On September *st ****, I placed veg order containing Dal Tadka With Ghee Rice and Paneer Butter Masala Meal from Karahi Kitchen, ***, *st Cross Road, Koramangala *th Block, Bangalore via zomato app. What I got was chicken peices in there food....
Sep 16, 2019 by RAVI KUMAR
Zomato India - Oder of Zomato can't pay back my 82rs Closed
Today I order lazziz restorarant via Zomato app unfortunately place order miss match and I paid **rs already there Zomato cancelled my order and not give me proper ans when i asked can get back my rs and call ended and Zomato have not any incom...
Sep 15, 2019 by Baria Tushar
Zomato India - Zomato gold discount not accepted by partner restaurant Open
Offer for zomato gold membership was not accepted by zomato gold partner restaurant hashtag Ahmedabad. It was also intimated to refund the discounted amount or to refund my membership amount back on Zomato gold support email but they also are n...
Sep 03, 2019 by Ashish Chauhan
Zomato India - Food not deliver Open
I have order food from zomato I dint resive my order when I ask zomato team they said rider cancel my order because my cell was unreachable and when I ask the rider he said he got my *digit mobile number so he couldn't reach me and zomato team ...
Aug 10, 2019 by NITHASH
Zomato India - Charged for undelivered food Closed
Placed order for biryani from Behrouz biryani on *st Aug and paid Rs ***.*/- via credit card. Ordered was delivered ** mins late. The customer care is refunding only Rs **/- when contacted regarding the issue. The delivery boy came at ** in the...
Aug 02, 2019 by mitali jain
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