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Sana khan filed complaint against Zomato India on Sep 11, 2021
I am here just to vent my frustration. Customer service from zomato is disappointing. Had to wait for an hour to get a resolution. Extremely disappointed. Heights of double standards. Frequent chat transfers. Told me that they are checking but i don’t know what they were checking. Their delivery executive was aware that the restaurant missed on one item and asked to raise. I contacted zomato. Then told me refund not possible and finally refunded the amount. Why I was told in first place that refund not possible when eventually it was. Sick!
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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