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Sana khan filed complaint against Zomato India on Sep 11, 2021
I am here just to vent my frustration. Customer service from zomato is disappointing. Had to wait for an hour to get a resolution. Extremely disappointed. Heights of double standards. Frequent chat transfers. Told me that they are checking but i don’t know what they were checking. Their delivery executive was aware that the restaurant missed on one item and asked to raise. I contacted zomato. Then told me refund not possible and finally refunded the amount. Why I was told in first place that refund not possible when eventually it was. Sick!
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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