Swiggy
- Food not delivered Open
Abhishek Maurya filed this complaint against Swiggy on Aug 28, 2019
I ordered food from Swiggy and received a message that order was delivered which was never received by me. I checked with the customer support and they told me that they had a word with the delivery agent and it will be delivered within ** minutes and it was incorrectly marked as delivered. I waited for another ** minutes and contacted the customer service again and they told me that they are not able to contact the delivery agent and the order will be cancelled. I waited for more than ** minutes and Swiggy customer service is so irresponsible that they didn't even bother to inform me on their own.
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1 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Swiggy
Resolved
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Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
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