- Food not delivered Open
This is not the first time this happened with Swiggy but the third time. The delivery executives claim the order is delivered but it is not. To top of that they are rude. I do not need that as a customer. The service agents do not seem to respond on chat or calls and there is never a manager available to talk to when I as for one. Paying customers deserve to be treated much better than this. Order No. is *********** and ***********.
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An apology letter from company official
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"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
I have ordered Thigadi and * appam from benzys restaurant at south Bombay. I have got a rotten chicken and appam was unpalatable.when I called customer service of swiggy,they told its not possible to give refund.I really suspect that these hot...
Jun 21, 2019 by Appu Jose
This is regarding order no. *********** I order * Chicken biryanis from Biryani And Kabab Mahal Restaurant, Muzaffarpur. And because of some offer ordered something else from Zomato also as there was a party in my house. The delivery ex...
Jun 19, 2019 by AAYUSH THAKUR
I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
On *th June **** while placing an order, the bill amount got deducted from my account but the order did not reflect in the app and it directed me again to the payment gateway page. The transaction history is also unavailable in the Swiggy app....
Jun 06, 2019 by Ketan Keni
I have ordered food from swiggy. Order number is ***********. The delivery boy did not deliver the order to me but status is mentioned as delivered. Even the customer care respond was too slow that we can not make the new order. Now they are as...
Jun 04, 2019 by Rahul