Keshav Sharma filed complaint against Zomato India on Sep 22, 2019
had ordered food on Zomato ( Order No. ********** , dt. **.**.****.** @ *.** pm ) and paid the amount while ordering. Since payment was already made, Zomato took lot of time to deliver.
Dinner time was almost getting over and Zomato had still not delivered the food, hence I made chat with zomato executive for my order status, they said that my order will be delivered by the restaurant itself, so i call the restaurant for my order status but they tell me that my order was cancelled because they don't deliver in my area. After that the app shows that my order was delivered but it cannot. So i want my refund and take a serious action against zomato. I attached screenshot of my order and call recording with the restaurant for proof.
Regards
Keshav Sharma
**********
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I joined zomato and they charged me **** fees for registration bag and uniform they didn't send me uniform and also blocked mine account I want mine refund of **** rupees that i payed I also have reciept
On the *th of Nov, I was craving from hunger so I decided to order pizza from zomato unfortunately it took around * hour to deliver a pizza but the maximum time was only **min they keep on holding me by slight delay...
I am here just to vent my frustration. Customer service from zomato is disappointing. Had to wait for an hour to get a resolution. Extremely disappointed. Heights of double standards. Frequent chat transfers. Told m...
Yesterday I faced some issue regarding delivery then I escalated issue to zomato customer service support, half an hour ago I got a call from +************ this number He talked about zomato complaint and told me t...
Promise of Rs **** cashback on purchasing Zomato Gold by Zomato, useless coupons given