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SriKavya Chavali filed complaint against Goibibo on Nov 8, 2022
I have booked a flight with GOIBIBO on *th August and Cancelled on *th Aug **** within ** hours of booking.
GOIBIBO BOOKING ID: GOFLIMTD**************
LUFTHANSA FLIGHT NUMBERS:
FLIGHT PNR: SYLX*T
FLIGHT NUMBER: LH-*** on *th Oct **** (From Bangalore to Frankfut)
FLIGHT NUMBER: LH-*** on *th Oct **** from Frankfut to Linate
FLIGHT NUMBER LH-*** on **rd Oct **** (From Malpensa to Frankfut)
FLIGHT NUMBER LH-*** on **rd Oct **** (From Frankfut to Bangalore)
I am attaching both booked and cancelled tickets.
Just from the time of emails also u can see that I have cancelled the ticket within ** hours of booking.
It has been more than ** weeks, I have not received any refund till now.
I spoke to Lufthansa Customer service executive Umang, he mentioned that I am eligible for ***% refund.
I also spoke to Goibibo service team, they don't have any information of refund and still waiting to hear from Lufthansa.
I have paid ticket amount of INR ***** and have not received any refund till now.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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