Goibibo - FLIGHT TICKET REFUND NOT RECEIVED

SriKavya Chavali filed complaint against Goibibo on Nov 8, 2022

I have booked a flight with GOIBIBO on *th August and Cancelled on *th Aug **** within ** hours of booking.
GOIBIBO BOOKING ID: GOFLIMTD**************

LUFTHANSA FLIGHT NUMBERS:
FLIGHT PNR: SYLX*T
FLIGHT NUMBER: LH-*** on *th Oct **** (From Bangalore to Frankfut)
FLIGHT NUMBER: LH-*** on *th Oct **** from Frankfut to Linate

FLIGHT NUMBER LH-*** on **rd Oct **** (From Malpensa to Frankfut)
FLIGHT NUMBER LH-*** on **rd Oct **** (From Frankfut to Bangalore)

I am attaching both booked and cancelled tickets.

Just from the time of emails also u can see that I have cancelled the ticket within ** hours of booking.

It has been more than ** weeks, I have not received any refund till now.

I spoke to Lufthansa Customer service executive Umang, he mentioned that I am eligible for ***% refund.

I also spoke to Goibibo service team, they don't have any information of refund and still waiting to hear from Lufthansa.

I have paid ticket amount of INR ***** and have not received any refund till now.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibibo

821

Total Complaints

325

Total Resolved

39.59%

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