- Flight ticket refund by Yatra Closed
I am applying for a consumer court complaint against Yatra for below issue
There is no response back (only when Yatra see it required else ignore mail response or no call back, or option to raise query. Even in this portal despite raising issue/complaints).
Raised refund from Indigo airlines post intimation from there end on ** April for flight cancelled. But Yatra didn't respond/ intimate/ update user either on there website or email or SMS (there site still says ticket and fight are in running state and valid till ** May). Had I trusted Yatra, would have ended at Airport or unable to travel because of there no-update policy. User logs into yatra site on why refund not received or intimated, there its mentioned to separately cancel ticket and raise a refund request. Quite stupid feature. Raised refund on airlines site on **rd April. Till **th April on refund. Checked airlines website again to see why not yet money credited to acc. Indigo website mentioned they refunded to Yatra account and to contact agent website (yatra) further. So checked Yatra site with stupid instructions to raise for refund. Mailed to them also also wrt refund. Received response on *th May quite late. Mail text states different story and on there website different story wrt dates and said statements mentioned. They say ** May refund processed, website says * May refund processed. Indigo processed Rs ****, whereas Yatra refund Rs ****. Attached proof. Penalty/ over due payment/ interest charged on CC, because of you. Either they pay in compensation for mental torture received in there end and unable to perform there duty !!
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"
I had used ***** rupees worth coupons and booked the flight ticket via Yatra.com. flight was cancelled by Indigo due to some issues. Now yatra is not replaying back to me to refund my coupons/money. Its been around ** days now. ref ticket: YT**...
Aug 02, 2021 by Pradeep
Yatra - Refund not initiated Closed
I have rescheduled my flight against which Airlines has refunded my partial amount which yatra is not initiating. Beginning they have sent me an email where they have informed me that they are going to initiate my refund, however, its going to ...
May 01, 2021 by Rohima khatoon
My flight got cancelled by the Vistara airlines. I applied to claim for refund on Yatra portal. I contacted the airlines, they said they have refunded the amount and now has to be initiated by the travel agency. Its been more than ** days since...
Mar 16, 2021 by Vandana Kumari
I've booked my ticket through Yatra but the airlines cancelled my flight for a full refund. I contacted Airlines and they mentioned refund have been processed on **th Jan **** and they have given me ACM number confirming they have processed ref...
Mar 09, 2021 by Gajjala Ankit Nigam
After over a month of pursuing Yatra for Refund through numerous emails and complaints on Voxya and National Consumer Helpline, Yatra had informed me that it has initiated refund and the same will reflect on my bank account within *-* working d...
Feb 25, 2021 by Avijeet Kumar Biswas