- Flight ticket amount not refunded after cancellation Open
I booked a ticket on Travolook (www.travolook.in) website for my friend from Hyderabad to Visakhapatnam on ** May ****. It was an emergency case, and my friend had to reach the destination by the night (same date). Approximately ** mins after the booking, I got a call from Travolook agent informing that the ticket fare price had expired, and that I had to pay some Rs. **** more to hold on to the ticket. She told that she would send a payment link where I will have to pay the fare difference. She further asked if I wanted to keep the ticket or cancel it for a refund. This whole thing seemed fishy to me, so I asked her to cancel the ticket and provide me with a refund. She said she will go ahead and process the cancellation request. She further added that it will take approximately *-** business (working) days for the refunded amount to get credited to its original source
It has been more than * weeks now. There is no sign of refund till date. I have called the Travolook support number (****-***-****) many times. There is a long call waiting before one can talk to the agent, but it is not guaranteed the call will be answered by an agent as the call gets abruptly disconnected without notice. Every time I am able to connect to an agent, I get exactly the same response. They say that the refund is in process and it will take * business days more. After reading the reviews of other users on the internet about Travolook, I have decided to file a complaint for my refund
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Refund / Credit for purchase
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
I had booked a tickets for flight round trip and it reference number is REF********* from Dibrugarh to Delhi and Delhi to Dibrugarh from the website of travolook.com. The ticket was booked and had also send a email that it's in progress but aft...
Dec 19, 2022 by Surajit Aich
My self booked ticket from hyderabad to vadodara on *.*.** through travolook vide reference number REF*********, however ticket was not booked. Mail came from firstname.lastname@example.org at **.** am on *.*.** that amount of Rs.**** will be refunded. S...
Dec 03, 2022 by K Satish kumar
No refund received after almost * months of flight ticket cancellation. Already called almost ten times . Reference number: REF********* ...
Nov 10, 2022 by Vishwas anand
I Booked round trip Air Ticket Mumbai' to Goa and Goa to Mumbai on *th july from travolook website of Rs. *****/-, I received mail immediately from travo email and got call customer representative about booking cancellation due to fair expirati...
Nov 07, 2022 by Sunanda Upadhyay
I have booked flight ticket on travolook on *th July ****, to travel on **rd July **** from Hyderabad to Chandigarh. My booking has been cancelled by Travolook due to price expiration and I was told that I'll receive my refund in *-** working d...
Oct 21, 2022 by Methuku Anirudh