Facebook Pixel Tracking

Spice Jet Airlines - Flight Reschedule

Elton Dsilva filed complaint against Spice Jet Airlines on Jun 12, 2022


Airlines have got into malpractice of rescheduling tickets as per their convenience.

I had booked tickets for spice jet for **th Jun , *.** AM.

The main reason for selecting the flight was
- Daughters *st day in school - drop and pick
- Office work

However the flight was rescheduled to **.** PM landing at **.**

I called the airline and they offered alternative of Full refund of the booking amount. However if I have to book tickets in alternative airlines for approx same time, I need to pay more than * times the amount. Need clarification why customer needs to bare this cost due to airlines operation issues.

Moreover the night flight is still available on sale on Spice Jet airlines website, while existing customers are being transferred to alternative flight (attached screenshot). This is deliberate effort to misguide customers.

Also for a customer to reschedule flight , we need to pay Rs ****+ charges to airlines , as a fair practice would expect customer to be appropriately compensated.

This re-schedule has caused following loss
- * day leave
- Missing daughters *st day school
- Extension of stay (* day)
- Additional travel arrangements cost , as we had a grp booking

Could you please ensure , Airline is penalised and customer is appropriately compensated

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Spice Jet Airlines

30

Total Complaints

14

Total Resolved

46.67%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Gurjit Singh on Jul 22, 2024

Spice Jet Airlines – Cancellation of flight and issue of refund Closed

I had booked my tour for seven passengers including me from Leh to Delhi on ** Jul **** flight No SG-**** but flight declared cancelled and I have to bear great loss for my planned time. Now I am claiming refund for...

Seema sharma on Jul 7, 2024

Spice Jet Airlines – Wrongly charged for eatables in name of extra luggageClosed

Very very bad experience and worst feeling... The staff name Miraz on baggage deposit counter created havoc for extra luggage... My hand luggage was,,,*.*g more and deposit luggage was, *kg more... She asked me to p...

Rishabh Anand on Dec 16, 2023

Spice Jet Airlines – Flight cancellation and rescheduleClosed

The airline rescheduled the flight multiple times and on my return journey rescheduled and eventually cancelled the flight and gave no proper direct flight option and leading to change my journey date. There was onl...

Parth on Nov 4, 2023

Spice Jet Airlines – flight delayedClosed

flight’s original time of departure was around *:** or something (don’t remember exactly) but they kept postponing it and last update was boarding time went to *:** pm. But after reaching airport at around * pm they...

Akansha Sharma on Jun 24, 2022

Spice Jet Airlines – Spice Jet AirlinesClosed

I have reschdule my flight from Delhi to Bangkok yesterday,the spicejet people deducted amount online and not giving money back . I have paid * times **** amount for rescheduling the one flight for today.