File a Complaint against Spice Jet Airlines
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Spice Jet Airlines?
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a. Contact the customer support of Spice Jet Airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Spice Jet Airlines - Flight cancellation and reschedule Closed
The airline rescheduled the flight multiple times and on my return journey rescheduled and eventually cancelled the flight and gave no proper direct flight option and leading to change my journey date. There was only a take it or leave it respo...
Dec 16, 2023 by Rishabh Anand
Spice Jet Airlines - Flight delayed Closed
flight’s original time of departure was around *:** or something (don’t remember exactly) but they kept postponing it and last update was boarding time went to *:** pm. But after reaching airport at around * pm they told it got delayed agai...
Nov 04, 2023 by Parth
Spice Jet Airlines - Refund for ticket not booked Open
I booked international ticket from AMD to DXB with PNR GC**NZ and as I made the payment for rs *****, the money got debited from my bank but ticket was not booked. Now i am following up for the refund amount but not getting proper response. P...
May 03, 2023 by Meena khilolani
Spice Jet Airlines - Further delay by spice jet Open
Spice jet flight got delayed * times on the same day for the same flight. **.**pm flight is now rescheduled to next day **.** am. after **.**am it got rescheduled again to **.** am. no water no service from spice jet staff the staff was also n...
Feb 27, 2023 by Aadesh Sheth
Spice Jet Airlines - Flight delay for more than 3 hours with operational reason Open
I was traveling back from Kolkata to Ahmedabad. Spice jet called around * pm and told me that the flight is delayed for operational reasons. I searched for an alternative option but could not do anything as the flight tickets were too high for ...
Feb 27, 2023 by Aadesh Sheth
Spice Jet Airlines - Bagage miss place Open
My pnr number is :- UKDGXE Name :- manish udhani At the arrival On the belt I can’t receive my bag So I wait and more wait but they don’t have any ans where is my bag . At bagage claim office availble person is barsa mem and the numb...
Nov 16, 2022 by Manish udhani
Spice Jet Airlines - Baby crib Open
We were returning from jaipur to surat and we were carring infant with us too.. we had baby crid(godiya) to carry with us to home but the boarding crew didnt give us the permissions to add in the luggage they told us to pay extra ****rs for the...
Oct 31, 2022 by Shivani rotliwala
Spice Jet Airlines - Full Refund not received post recheduling flight followed by cancellation Open
Spice jet has recheduled flight on its own without passengers consent .after i checked on site i got to know then i contacted customer care where they said they had no flights on that particular date so i had to cancel as the date they had resc...
Oct 24, 2022 by Priyanka Alreja
Spice Jet Airlines - Spice Jet Airlines Closed
I have reschdule my flight from Delhi to Bangkok yesterday,the spicejet people deducted amount online and not giving money back . I have paid * times **** amount for rescheduling the one flight for today....
Jun 24, 2022 by Akansha Sharma
Spice Jet Airlines - Flight missed due to delay arrival and pathetic service SG2861 Open
This is to inform you that your service is very pathetic and there is no helpful nature of your staff in flight No-SG-**** .I Ashish Kumar Sinha today travelling from Dehradun to New Delhi Flight No SG-**** but there was flight delay of approx....
Jun 22, 2022 by ASHISH KUMAR SINHA
Spice Jet Airlines - Flight Reschedule Closed
Airlines have got into malpractice of rescheduling tickets as per their convenience. I had booked tickets for spice jet for **th Jun , *.** AM. The main reason for selecting the flight was - Daughters *st day in school - drop and pic...
Jun 12, 2022 by Elton Dsilva
Spice Jet Airlines - For Refund Closed
PNR QF**SA: ** Apr **** Pune-Bengaluru flight cancelled due to pandemic. Even on continuously follow up still no REFUND received ...
Jan 17, 2022 by Shaileshkumar Shinde
Spice Jet Airlines - Flight Cancelled and reschedule is not done Open
I have booked the flight from chennai to shiradi on **th Nov **** and return on **th Nov ****. They have cancelled the **th Nov flight even after I done web check-in and informed me on **nd Evening. I called to their customer care on **rd Nov...
Nov 23, 2021 by Gopinath
Spice Jet Airlines - Spice Jet Cancelled the flight didnot initiate refund Closed
I booked the ticket from spicejet for Dubai to Jaipur for ** July travel date, They reschedule the flight by own * times & it last they cancelled the flight without any intimation. I request them for refund & they confirmed for refund but its a...
Sep 02, 2021 by Gourav Sharma
Spice Jet Airlines - Refund Rejected from Airline Closed
With reference to our flight booking during lockdown our refund got rejected from the airlines & we are not allowed to go for fresh ticket with different names. As we have booked our ticket for exam purpose and now we have no option to travel ...
Dec 04, 2020 by Kavitha Rai
Spice Jet Airlines - Refund not provided Closed
My fight was on **March**** and got cancelled ,they are providing a credit shell but its of no use because i will not be heading back till feb so its of no use for me, i felt cheated by the company In the name of company's guidelines they are ...
Dec 04, 2020 by ITI ROHILLA
Spice Jet Airlines - Refund due to damaged baggages Closed
Hi Team, I travelled on a Spice jet flight from Mumbai to Visakhapatnam. In the travel my baggage was damaged , upon notifying the airline in a written response they notified that they would be giving Rs **** in damages .It has been ** mon...
Nov 30, 2020 by Naga Ravi Teja Durvasula
Spice Jet Airlines - Refund not given Closed
Hi everyone I want share a experience of MMT as well Spicejet both are not ready refund my money i booked a ticket before lock down. Flight was cancelled due to covid. I complain several times to MMT and Spicejet but they are not bother about ...
Sep 22, 2020 by Pawankumar Dubey
Dear Officer, Passenger Name:Arpita Bhattacharya, Subhodeep Ganguly PNR: CEUJTN and N*UB*Y Travel Date:** Oct,**** Itinerary: Bengaluru-Kolkata Flight Authority:SpiceJet(Booking done through MakeMyTrip) Contact Number +** - ********** / ...
Sep 18, 2020 by Subhodeep Ganguly
Spice Jet Airlines - Not refunding money Open
Hi everyone I want share a expricen of yatra as well spicejet both are not ready refund my e been money i booked a ticket during lockdown i complain several times to yatra and spicejet but they are not bother about my issue.As per DGCA instru...
Sep 09, 2020 by avinash choudhary
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