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GO ibibo Online Air ticket

 - Flight cancelation refund Closed

Pranshu Swaroop Dogra filed this complaint against GO ibibo Online Air ticket on Aug 01, 2020

My international flights were cancelled by Indigo Airlines. I had booked my international flight tickets via goibibo, so I requested them for a refund. Instead of refunding the entire amount, goibibo charged a fee of **** for meals, seat, baggage etc under a ‘Goibibo Fee‘ header.

Why should I customer bear this fee ? Goibibo should claim this amount from the Indigo Airlines.

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Resolution Demanded:
Refund / Credit for purchase

GO ibibo Online Air ticket

13 Total Complaints
5 Total
Resolved
38.46% Consumer Satisfaction

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"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

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Related Complaints

GO ibibo Online Air ticket - Amount not refunded for Cancelled flight due to Covid19 Closed

I have booked round flight from Melbourne to Hyderabad via GOibibo with singapore airlines on **th Feb **** for March **** and return at May **** with the guest account. due to covid-**, the flights cancelled and when i dropped a mail to singa...

Dec 24, 2021 by Satyanarayana Daroju

GO ibibo Online Air ticket - Flight refund Closed

I booked a air India flight through go ibibo on ** July ****., then air India canceled the flight ., and I called air India for my refund then they said that to call Goibibo and raise the RA status’s ., from then am calleing Goibibo .,then ar...

Aug 28, 2021 by Akhil

GO ibibo Online Air ticket - Non Refund of my Air ticket Cancellation dues of Indigo Closed

I Have Booked Air tickets of Indigo for Delhi to Goa in Feb **** for near around **K.Due to CIVID flights got cancelled.Indigo airlines created credited Shell of same for RS **K and refunded to booking agency ****/- in July **** which I am not...

Aug 12, 2020 by Chandan Sharma

GO ibibo Online Air ticket - Refund not initiated Closed

Booked (*)INDIGO FLIGHT *E ticket on ** March **** :- BHUBANESWAR TO HYDERABAD RESCHEDULE FOR LOCKDOWN TO ** April **** , extended travel due to lockdown . Indigo has given credit shell for the amount which can be done fore future booking ,...

Jul 31, 2020 by Prakash rao

GO ibibo Online Air ticket - Airline cancelled tickets and convenience fee was charged during cancellation Open

We booked a ticket through go ibibo, which was cancelled by go first airline, and no alternative flight was provided to us. We had to book another ticket and we were charged convenience fee twice- once on the cancelled tickets and once on booki...

Mar 19, 2022 by Richa Saraf

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