AtoZ Services Bhopal
- Felt Cheated and Helpless Open
VIJAY MENGHANI filed this complaint against AtoZ Services Bhopal on Mar 26, 2022
My Wife searched in google and made call to IFB customer service for an issue with our washing machine.
The next day service guy looked into the washing machine took the machine's front panel with him for a day saying it need to be repaired.
The following day he came and put the panel back and charged us Rs. **** and provided the invoice.
The same day later when my wife turn on the machine it didn't work. We call back the service engineer and service provider more than ** times, they said we will come but they never visited us.
Later we came to know that they were not an authorized service provider of IFB and my machine was already in warranty and should not be charged.
I felt cheated and helpless...plz help..thanks
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
AtoZ Services Bhopal
Resolved
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Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari