Country Holiday Inn & Suites - Faurd
Ankur Gupta filed complaint against Country Holiday Inn & Suites on Apr 17, 2023
I am Ankur Gupta. Me and My Wife purchased a subscription from country holidays inn and suits.
My Customer ID is CHISDLS****** assigned on **th Feb **** we have taken this plan worth rs. **,***/-
Initially they have given us a great offer with several benefits, but after registration we are not getting any services. Even they are not providing the bookings on request too. Only received complementary services for hotel stay rest all are expired due to non-availability of the services and support.
Even Initially Communicated that you have to pay AMC charges if you are consuming the yearly allotted days.
But now asking complete maintenance charges for all years and current year too on increased rates. Only after that we can use our services.
We have not used any of the facility for the company.
And now losing the complete package amount without using it.
Customer Care is also rude to us and not agree to accept any of our request.
Basically, we have lost our complete money.
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