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Country Holiday Inn & Suites - Violation of agreement

Paramveer filed complaint against Country Holiday Inn & Suites on Jun 25, 2021

Me and my wife were lured into their false promises, in dec **** They will first invite you in the name of free vouchers to their hotel where they will show you some excellent properties n destinations and influence you If you are smart enough not to fall into their trap, they will keep pressing you to have further offers and keep offering you some bogus offers till you fall for it Once you will show some interest they will tell u to avail the package on the same date cos the offer is valid for that day only. So no time will be given to think, They will call their manager , Mr Dhananhay in my case who wl behave like he is giving you best deal however same deal is offered to every other customer according to customer's pocket, you can get same stuff for * lakh or even * lakhs. Now coming to package I booked the package which is for intl holiday We made payment of **k on the spot and went home with some doubt in mind about the company In next few days their team mates nearly harassed us for remaining amount and finally took it from us within a week. Now coming to package You can never book it from any of their option
*. I tried booking after covid for mussorie and mahabaleshwar through app, no success date somwhere in sep **** had to manage on my own
* then i emailed them to respond to my app requests and have proper communication channel no response
* again emailed them to address the issue they said they are closed due to covid
* now emailed them on jun **** to book holiday, a guy named Rahul arora called and said he has offers for me That i shall pay AMC for * Years first to avail holidays when i told him to fulfill the promises he bluntly told me jo karna hai kar lo

So please be aware of this fraud company,

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Country Holiday Inn & Suites

15

Total Complaints

5

Total Resolved

33.33%

Consumer Satisfaction

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