- Faulty washing machine by whirlpool Open
*. I purchased whirlpool washing on **/**/**.
*. After few months the machine started malfunctioning as it started leaving stain marks on my clothes and bedsheets.
*. So i contacted whirlpool and they send a technician at home and he told us that we need to replace our filter which would cost us **** Rs
*. I went ahead and paid him the amount and i have bill of that also though my washing machine is still in warranty.
*. But next day machine again had the same problem so we contacted that technician Abdul again and he started misbehaving and stopped picking up our calls
*. Then again we contacted whirlpool as our washine is in warranty and our clothes were still getting damaged and after that sent *-* technicians and all of them failed to resolve my issue
*. Then i asked the company for replacement/refund but they cancelled my request and told me my washing machine is new and there is something else wrong with water which doesn’t make sense at all as i have been living here since ** years and using washing machine before this one also . I also asked my neighbors and none of them are facing such issue
*. I have made mutiple complaints after that and they are ignoring me and waiting the warranty peroid to expire so they can charge more from us
*. I am emotionally and mentally exhausted because of whirlpool service executives.
**. I am also suffering financial loss as cost of washing machine , filter charges and my clothes and bedsheets have been spoilt because of these guys
**. Please help me get my refund from whirlpool as I don’t know how to tackle such unprofessional company
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Red Apple Fashion
"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."
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