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Whirlpool - Lack of Service for Whirlpool Washing Machine

Ashisb filed complaint against Whirlpool on Nov 20, 2023

Dear Concerned,

I am writing to express my dissatisfaction with the service I have received regarding my Whirlpool washing machine, for which I raised a service ticket six days ago.

Despite the passage of almost a week, I have not yet received any response or assistance regarding the issues I am facing with my appliance.This delay is causing significant inconvenience, as a malfunctioning washing machine is affecting my daily routine.

I understand that service requests can take time, but I believe waiting for * days without any communication or resolution is unacceptable. I purchased the Washing machine from Vasanth & Co hosur branch and their team was trying to connect with Whirlpool technicians but there was no response.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Whirlpool

61

Total Complaints

27

Total Resolved

44.26%

Consumer Satisfaction

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