Oyo
- False picture of hotel at oyo Closed
Ashu filed this complaint against Oyo on May 20, 2019
BOOKING ID: BQSG****
The pictures shown are completely different from the room which I have been provided. I booked a room for my parents and they were taken aback after seeing that room which is completely different from shown in the picture. Hotel receptionist, as well as Afreen and Sumit from Oyo, accepted that the pictures are very different from rooms provided. I have been talking to Oyo representative from the morning, everything they put me on hold and then disconnects, do they have any such setting in the app or something?
I have talked to ** different people from Oyo telling the same story. The pictures are of some other hotel and this is a case of fraud and thus I can sue Oyo for cheating with customers by displaying wrong information. I have gone through mental harassment by dealing with different people from Oyo and my parents had to stay in such a hotel because of the false information. A lady named Afreen first assured me to shift to some other hotel then Sumit promised the same and again they put me on hold and call gets disconnected automatically after sometime and nobody calls back. This is some weird pattern or Oyo. Again next day Anjali called to get my feedback and said she will follow and promised to call back but no call.
I want a full refund against the same or else I will go to consumer forum and take this everywhere to social media with actual pictures of the hotel and shown in the advertisement.
Help to refund my money back asap or be ready for consequences. It is about the inconvenience to my parents and would not let this go easily. I hope they will take their mistake into account and refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Get refund or credit for your purchase
Get damages for financial loss and mental agony
Oyo
Frustrated? File a Complaint
Swiggy
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
Rakesh Shinde
Related Complaints
Oyo - False promises done Closed
It's been ** days since I've moved in but the TV hasn't been working in the entire building because they have dues left from last tenants. Oyo hasn't even installed their own DTV sets. The caretaker was very sweet before I had moved in but fals...
Jun 02, 2019 by Geetika
Oyo - Oyo room issue Closed
We have booked an * room from oyo with booking id QOPJ**** AND there is shown that hotel have room heater in amenities as we have asked for room heater they charge us extra . And there are spider in the room they say that this is normal and yo...
May 31, 2019 by Nitin Maheshwari
Oyo - OYO not providing GST bills Closed
I have been travelling since **th April **** regarding official work. I have booked different hotels via ** different bookings. I have provided GST details in advance before booking the hotel. But I have received a GST bill for none. OYO provid...
May 23, 2019 by Ankit Singh
Oyo - Security amount not refunded Closed
Accommodation vacated on *-May-**. The refund should have been processed by **-May-**, but it's still not processed....
May 21, 2019 by Rohan Gupta
Oyo - Irresponsible behaviour and financial mental harassment Closed
*. We booked a hotel in Kapashera, a *X room quite spacious and pleasant to look at a week prior to the actual booking date. The hotel was situated at a distance of **-** km from the place we reside in ( booked it because it was extremely beaut...
May 18, 2019 by Yash Kumar
