- False picture of hotel at oyo Closed
BOOKING ID: BQSG****
The pictures shown are completely different from the room which I have been provided. I booked a room for my parents and they were taken aback after seeing that room which is completely different from shown in the picture. Hotel receptionist, as well as Afreen and Sumit from Oyo, accepted that the pictures are very different from rooms provided. I have been talking to Oyo representative from the morning, everything they put me on hold and then disconnects, do they have any such setting in the app or something?
I have talked to ** different people from Oyo telling the same story. The pictures are of some other hotel and this is a case of fraud and thus I can sue Oyo for cheating with customers by displaying wrong information. I have gone through mental harassment by dealing with different people from Oyo and my parents had to stay in such a hotel because of the false information. A lady named Afreen first assured me to shift to some other hotel then Sumit promised the same and again they put me on hold and call gets disconnected automatically after sometime and nobody calls back. This is some weird pattern or Oyo. Again next day Anjali called to get my feedback and said she will follow and promised to call back but no call.
I want a full refund against the same or else I will go to consumer forum and take this everywhere to social media with actual pictures of the hotel and shown in the advertisement.
Help to refund my money back asap or be ready for consequences. It is about the inconvenience to my parents and would not let this go easily. I hope they will take their mistake into account and refund.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Oyo - Cheated on me Closed
They charged me ****rs ,the front desk person refused to check in and the oyo staff put my call on hold for like ** min no resolution is provided...
Aug 25, 2019 by Sakshi bhardwaj
I have booked a room in oyo kolkata. My booking is confirmed but when i reached the they room are not available in this price .if room not available in this price so why so me in this app.I have wait * hours but oyo team does not help properly....
Aug 24, 2019 by Aif
Oyo - Hotel booking issue Closed
Respected Sir/Madam, I had booked a room dated on **nd August & OYO Executive confirm me Hotel Debdutta at Coochbehar. My Booking IDTXQK****. But after reached on Property, they denied. Because they haven't no room & already inform to o...
Aug 24, 2019 by Munshi Firoz Rahaman
Oyo - Cheating Closed
Aapki company oyo apnei customers kei sath cheating krti hai , pehlei wo sastei (cheap) price pr ek acha hotel dikha kr bulati hai or phir hotel walai bolta hai ki hmara yha ac kharab hou gya hai ya electricity problm hai ,ye khkr wo check in d...
Aug 22, 2019 by visjal
Oyo - Refund Issue Closed
I have booked a hotel in maysoremahesur in may. Unfortunately they have cancelled my hotel at the end time. I called to oyo customer care , they told me to book another hotel. but till they have not refunded my amount....
Aug 20, 2019 by Abhijit Routray