Make My Trip Pvt Ltd
- False hotel booking Open
rohit vishwakarma filed this complaint against Make My Trip Pvt Ltd on Feb 14, 2024
On January **, ****, I made a hotel booking with MakeMyTrip.com under Booking ID NH**************, with a total amount of ₹****. Despite having confirmation of my booking, when I arrived at the hotel on the designated date, I was shockingly denied check-in. This left me and my family (wife and two kids) stranded in midnight without accommodation, causing immense inconvenience and distress.
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Resolution Demanded:
Damages for loss and agony
Make My Trip Pvt Ltd
Resolved
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"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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