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Make My Trip Pvt Ltd - false hotel booking

rohit vishwakarma filed complaint against Make My Trip Pvt Ltd on Feb 14, 2024

On January **, ****, I made a hotel booking with MakeMyTrip.com under Booking ID NH**************, with a total amount of ₹****. Despite having confirmation of my booking, when I arrived at the hotel on the designated date, I was shockingly denied check-in. This left me and my family (wife and two kids) stranded in midnight without accommodation, causing immense inconvenience and distress.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Make My Trip Pvt Ltd

54

Total Complaints

11

Total Resolved

20.37%

Consumer Satisfaction

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