consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. FALSE CHARGES and MISCOMMITMENT and HARASSMENT for WRONG BILL
Records save successfully

Airtel

 - FALSE CHARGES and MISCOMMITMENT and HARASSMENT for WRONG BILL Open

Subhodeep Ganguly filed this complaint against Airtel on Jun 11, 2020

Hello Officer,
Account Number : **********
Service Provider : M/s.Bharti Airtel Ltd.
Land Line Number : ***********
Escalation Request : **********
Communication Reference ID : **********

This is to inform and complain about the FALSE CHARGES and MIS-COMMITMENT and the continued harassment by Airtel for the last * months !!
As per the commitment provided by Airtel as part of LANDLINE Instrument Cost and NETFLIX+Zee* Offer, Airtel Nodal and Appellate Team committed that the charges will be reversed every month UNTIl the committed amount is FULLY CONSUMED.
Attaching the email from their Nodal Team on February **, **** and February **th, **** where their Nodal officer and dot-complaints Team confirmed they have processed the reversal and in every month, when the bill will be generated, I need to inform them and the remaining reversal will be processed accordingly.
If you check the Voice recording of Mr. Tanzeem and Mr. Santhosh for February,****, you will be able to understand the issue related to False Commitment.
So, after February,****, the reversal was pending for next ** months which they already accepted during the last reversal in Feb ****
But since March,**** they COMPLETELY STOPPED responding over email and calls and the HARASSMENT started from that time.
Additionally there has been NO USAGE since March , **** till June **,****.
But in every month, they were continuously sending bills without consuming any usage and stopped responding over emails.
Even, i called their customer care *-* times and over call their Customer Care Representatives( Vinduja, Ashok Kumar, Amulya) confirmed that they were processing the reversal within next ** hours !!
I captured the voice recording for the commitment.
But that also they are not accepting.
THIS IS TOTALLY FRUSTRATING AND A CASE OF FULL FRAUD AND CHEATING SERVICE .
Without any usage, they have charged Rs.****.
Also, with their commitment , till December,**** all the charges should be reversed.
Requesting you to take action for this and process the COMPENSATION REFUND for Rs.*,***/- at the earliest.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Airtel

1207 Total Complaints
661 Total
Resolved
54.76% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Dell

"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."

Ananya Jindal

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Airtel )
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Airtel - Complaint registered but not resolved Closed

I have issues with recharge and unable to make call. Complaint registered but still from one month Airtel customer care not showing interest why?...

Jan 03, 2023 by Sambrama

Airtel - Problem in outgoing Call Closed

I can't make Call After recharge My Phone Number. I'm Very disappointed ☹️ Airtel do not resolve my problem This is Very Bad Experience with Airtel And Their Executives ...

Dec 30, 2022 by Israt Makrani

Airtel - Not getting service for server failure Closed

Unable to see any channels on my TV. Registered the complaint * days back since no one came to resolve it ...

Dec 23, 2022 by Madhuri Gaikwad

Airtel - Sim replacement Closed

Mere dost ka Airtel Sim card replace nhi ho rha hai * bar replece Kiya Sabhi retailor ne ek hi baat batai SIM SWAP PROVISION SUCCESS Unke Airtel platform par show ho jata hai par sim chalu nhi hota hai ...

Dec 22, 2022 by Irfan Tabrez

Airtel - Broad band not working Closed

***********, ***********, ***********,***********, engineer VISHAL,,,,,, airtel broad band issue,, ,internet not working last ** days ...

Dec 21, 2022 by Abdul Matin Ansari

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Tripura
  • |
  • Meghalaya
  • |
  • Madhya Pradesh
  • |
  • Goa

Consumer Forum :

  • Himachal Pradesh
  • |
  • Arunachal Pradesh
  • |
  • Andaman and Nicobar
  • |
  • Jharkhand

Online Complaints :

  • Telecom Complaints
  • |
  • Government Complaints
  • |
  • Car Dealer Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.