- Fala Holidays And Packages Amount Loss Against ^Open

Sri Ranganadh A filed this complaint against Fala Holidays And Packages on Nov 20, 2024

My self and wife visited to Fala office (KR Puram Branch) with reference of my colleague. They explained about the premium Package with ** days national/international package and many other facilities (guide/hotels/food etc.) they provide during the trip. We were about to walk out from there. But they forced us to sit and started brain washing, Sir also the specialty of this package is
• you do not have to pay any Interest against EMI's and
• There is an option called zero interest EMI where you can pay monthly amount of ***** up to ** months, I asked about interest, then say they have tie up and they will pay to bank, if bank didn't agree, interest will be paid directly.
• you can cancel the package at any time if we do not provide the service or not satisfied with the service.
• and you can also transfer the package to friends or relatives if you want.
. *-star hotel rooms as minimum, ** days maximum and no limit to use per year.

After having this, I had one internation trip to Dubai, but they didn't give any support and all the things I've arranged separately, after several follow-ups and visits to their office, they transfered*,**,***.**.

After Five years, I tried to reach now, Mr. Farooq attend my call once on **th Nov **** and agreed to provide support to utilize my package of remaining ** days, but later not responding to my calls. Before that, I called to his wife Ziyana and Thasleema several times, but there not responding to calls.

I came to know, that they vacated KR puram office and don't know, where are they now and internet also not much clear information.

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