- Fake return pickup attempts Refund not done Open
Their website allows for free returns. After delivery, I was not happy with the product. So, I requested a return and refund. No one came to pickup for return and I got a call that I cancelled the pickup request! So weird! Again, after few days, I got an IVR call that my pickup request is cancelled when I did nothing. I am available at home all day and my phone is always answered. They keep on making fake return pickup attempts and blame courier company. They haven't refunded me yet. I follow up with their team via calls and emails regularly. I don't care if brand doesnt want to pickup their returns. I need my refund!
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
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Apr 03, 2022 by MOHD Abdullah