Shadowfax Technologies Pvt Ltd
- Fake order placed on my name Open
Sheba saji filed this complaint against Shadowfax Technologies Pvt Ltd on Oct 10, 2024
Recently, I received a low-quality item that I did not order, and upon contacting Shadowfax customer care for assistance, I was informed that I would need to pay an additional amount in order to process my refund. When I questioned this unusual request, the representative became aggressive and began yelling, which only added to my frustration.
As of now, I have not received my refund, and I am left with a product that is not only unsatisfactory but also not mine. This experience has caused me significant distress and confusion.
I kindly request your guidance on how to proceed with this matter. It is crucial that consumers like myself are protected from such deceptive practices.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Shadowfax Technologies Pvt Ltd
Resolved
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