- Extra payment of 600 made on the reception Closed
I had a booking yesterday with @oyorooms in Noida sector ** in Townhouse **** Hotel the premier view. The booking amount was *** which is I have to pay during check in but when i was going to check in the reception manager told me that I have to pay **** instead of ***. When Was I talking to one of your customer care executive yesterday then she told me that I can pay that amount during check in and after checkout the extra charged amount will be refunded but now I’m calling your cx executive they are not cooperating with me.
Instead of giving me any resolution they are just disconnecting the call again and again. I would say the worst customer support I have ever seen at @oyorooms . If my money not going to refund then I will see you in Consumer court. My booking id-GXXB****.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Oyo - Refund not received Closed
I have cancelled booking under cancellation policy i have to receive ***% refund but i havent recieved single penny ...
Nov 13, 2023 by Subhash reddy
Oyo - Taken Extra charge Closed
I booked a hotel room in Rs **** by online method ( OYO ), but during check in, hotel's person demanding Rs **** extra charges excluding chargeable amount paid. When i called to given Reception Contact: +** ***** ***** this number for complaint...
Sep 05, 2023 by VISHAL KUMAR KASHYAP
First, I made a reservation for a room through OYO, and the booking agent instructed me to pay online because there was a ** rupee discount available, so I did. When I arrived at the hotel to request a room, however, the front desk agent asked ...
Jul 31, 2023 by udhayakumar
We booked a room through OYO rooms, paying advance amount, reached the hotel from city travelling **-**km, paying can bills of ****/-. The OYO services was not helpful, and left us in the condition. The travelling charges, waiting and harassing...
Jul 23, 2023 by Shraddha Bansal
Oyo - Refund issue Closed
We were facing some issues with Oyo room and want refund so we contacted to Oyo customer care nd they said don't worry u will get the refund if we provide the fraud details and we did give what ever proof they asked for nd they provided a link ...
Jul 16, 2023 by tania sarkar