Oyo
- Extra payment of 600 made on the reception Closed
Yukta Raghav filed this complaint against Oyo on Sep 04, 2022
I had a booking yesterday with @oyorooms in Noida sector ** in Townhouse **** Hotel the premier view. The booking amount was *** which is I have to pay during check in but when i was going to check in the reception manager told me that I have to pay **** instead of ***. When Was I talking to one of your customer care executive yesterday then she told me that I can pay that amount during check in and after checkout the extra charged amount will be refunded but now I’m calling your cx executive they are not cooperating with me.
Instead of giving me any resolution they are just disconnecting the call again and again. I would say the worst customer support I have ever seen at @oyorooms . If my money not going to refund then I will see you in Consumer court. My booking id-GXXB****.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Oyo
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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