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Torrent Power Limited - Extra bill amount has been charged

Mukesh Sharma filed complaint against Torrent Power Limited on Jul 4, 2020

During lockdown I paid my electricity bill for the month of mar and April but it has been again charged in the month of may.
For e. g.
For the month of feb reading is X.
Then for the month of mar and April reading was not collected and some specific amount is charged.
But for month of may reading collected and it showing total reading -X(feb month reading) .
So my concern is the amount which I have paid for the month of mar and April why that amount has not been deducted.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Torrent Power Limited

8

Total Complaints

4

Total Resolved

50.00%

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