Make My Trip Pvt Ltd - Executives at Make My Trip manipulated the bookings on trip which was paid earlier
Adit Desai filed complaint against Make My Trip Pvt Ltd on Jan 13, 2021
This is regarding an issue with MMT having booking id: IN*B*************
The executive assigned on this booking has cheated the customer and manipulated the bookings. Have enough proofs for the same.
Few of the Vouchers & booking confirmation shared with the customer were fake and forced the customer to stay at a different hotel and also messed up the itinerary and also few services which were charged upfront were not offered during the stay.
No proper email replies and not willing to refund the amount.
Hotels were manipulated on the false pretext of weather and that too on * occasions. Travelers have to hop between the hotels and wasted their day & the entire trip was messed.
We have suffered a lot after paying the hefty price for the trip.
Need Refund and immediate resolution.
Escalated on Twitter, no reply yet.
Name of the Executives:
*. Narendra Kaushik - ********** - Narendra.Kaushik@makemytrip.com
*. Ajay Sharma - ********** - reports to Narendra Kaushik
*. Sikha Singh - ********** - shikha.singh@makemytrip.in
*. Manju Ragha - ********** - Manju.Ragha@makemytrip.in
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